Systems Technical SpecialistDonalsonville Hospital is looking for a Full-Time Systems Technical Specialist. Job Summary: The Systems Technical Specialist will provide technical support and assistance to resolve problems with the organization's computer networks and systems.
Duties/Responsibilities: - Provides technical support-identifying, investigating, and resolving users' problems with computer software and hardware-for problems specific to the organization's computer networks and systems.
- Applies knowledge of computer software, hardware, and procedures to solve problems.
- Collaborates with other staff to research and resolve problems.
- Collaborates with systems and network administrators to explain errors and/or recommend modifications to systems and networks.
- Arranges service by software or hardware vendors to repair or replace defective products.
- Maintains knowledge of technology innovations and trends.
- Performs other related duties as assigned.
Required Skills/Abilities: - Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Ability to explain technical issues to technical and nontechnical staff.
- Strong analytical and problem-solving skills.
- Superior understanding of computer and networking hardware and software systems.
- Excellent time management skills.
- Proficient with Microsoft Office Suite or related software.
- Proficient with or the ability to quickly learn a broad array of networking and systems hardware and software.
Education and Experience: - Associate's degree in Computer Science or related field or equivalent experience required.
- At least four years of related experience preferred.
Physical Requirements: - Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.