OverviewDelaware North Gaming is searching for full-time Table Games Relief Shift to join our team at Wheeling Island Casino in Wheeling, West Virginia. In this position you will work as a Floor, Pit, and Shift. You will oversee daily operations, ensuring a smooth, professional, and courteous guest experience. You will lead by example and share your knowledge and skills with fellow team members working the gaming floor.Pay$24.00 / hour when working as Floor Supervisor$26.00 / hour when working as Pit $28.00 / hour when working as Relief Shift $1.00 added if you have Poker. Additional DetailsBenefitsWe care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.Unit DescriptionWheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.Responsibilities
- Works as floor supervisor overseeing Table Games operations and supervising Table Games team members
- Makes table decisions as necessary based on rules
- Protects the integrity of games through observation and following appropriate procedures
- Provides prompt, accurate, and courteous service to Table Games players
- Handles any customer concerns as necessary, informs necessary personnel of any unusual request or play by guests
Qualifications
- Must be 21 years of age or older
- Must be able to obtain and maintain a state gaming license
- Minimum three years' supervisory experience required
- Minimum three years' professional dealing experience, in a similar setting and dealing similar games required
- Must be able to demonstrate the standard level of skills, knowledge, and performance in the various types of games offered at this facility
- Excellent customer service skills and the ability to train and coach others in these skills
- Must be flexible with schedule, able to work weekends with possible overtime as needed
- No college degree required
Physical Requirements
- Requires sitting, reaching and pulling a majority of the shift
- Requires some standing, walking, bending, stooping, with the ability to periodically lift and carry up to 50 pounds