Targeted Outreach CoordinatorJob Purpose:
The role of the Targeted Outreach Coordinator is to provide over-the-top customer service in the following areas:
- Database Subscription fulfillment and coordinator
- Job Feed creation and management
- Job Postings coordination
- Event Shipping Manager
Job Description:
- Execute all fulfillment and customer support duties and tasks for the following products:
- Database
- Work with assigned accounts to ensure complete understanding of solution sold and provide additional database orientation trainings when needed/requested or provide saved searches to ensure candidate delivery for passive users
- Job Feeds
- Manage the creation and implementation of client job feeds
- Job Postings
- Assist team with manual job posting entries as needed
- Coordinate all event related materials shipping
- Oversee the shipping schedule, FedEx relationship, and all aspects of event related materials shipping
- Establish a strong relationship with assigned account customers based on a regular series of communications via calls and only use email as a follow up.
- Brief any team members whose additional support will be required to execute a solution to ensure complete understanding of all facets of solution sold to a client
- Maintain set delivery schedules of products involved in the solution
- Provide consistent customer service outreach (monthly, bi-monthly, or quarterly)
- Routinely prepare performance reports of product usage including, but not limited to, monthly and/or quarterly metrics reports where requested by sales owner or customer
- Closely track renewal dates and maximize renewals
- Continually assist in identifying additional sales opportunities within accounts you are supporting
- Perform all tasks with confidentiality, sensitivity, and enthusiasm
Job Requirements and Preferences:
- Recent transitioning military recruiting experience preferred
- Familiarity with Boolean logic search capability
- Comfortability with and/or willing to learn interpreting types of job feeds such as XML, RSS, JSON, Webscribble, SpiderMount, etc.
- Experience with Salesforce platform preferred but not required
- Strong working knowledge of Microsoft office products
- Experience coordinating multiple projects/assignments simultaneously and completing assigned tasks accurately and on a timely basis
- Strong attention to detail with excellent organizational skills
- Experience exercising excellent judgment and maintaining a positive perspective in all situations
- Strong work ethic and a high level of initiative and proven ability to work independently with limited supervision
- Experience handling confidential information and proprietary sensitive correspondence
- Excellent verbal and written communication skills
Position Location:
You will work from our corporate headquarters located in Chesapeake, VA
Compensation:
$50,000 annual salary (base)
Benefits:
- Unlimited PTO Plan and Robust Company Holiday Schedule
- Company Contributed Health, Dental and Vision Insurance
- Company Sponsored Group Life – $50,000 Coverage
- Retirement Plans
- Voluntary Life, Disability, and Critical Coverage Available
About RecruitMilitary:
RecruitMilitary is a wholly-owned subsidiary of Bradley-Morris, Inc. (BMI), the largest military-focused recruiting company in the U.S. We offer employers access to 1.5 million+ military job seekers through a combined service model; after discussing which jobs are a priority for our clients, our team coordinates a strategy to affect those areas of focus while employer hiring teams prepare to meet, interview, and assess applicants. Our approach includes recruiting services, live and virtual career fairs, a military-focused job board, employer insights, and more.
Our organization is comprised of 72% military families. All aspects of our business are built upon providing optimal results for the two customers we serve - organizations seeking to hire veterans and the veteran job seekers. Many of us have relied on RecruitMilitary or BMI as candidates in the past or have close friends and family who have. This gives us a strong sense of personal and professional investment in the success of military job seekers at RecruitMilitary.