Position Overview:
We are seeking an experienced and highly organized Conference Services Manager to join our team. The ideal candidate will have a minimum of 3 years of experience in catering and conference services and a passion for delivering exceptional event experiences. This role requires proficiency in Delphi FDC, strong financial acumen, and a meticulous approach to planning and executing catering services for groups ranging from 50 to 500 guests.
Key Responsibilities:
- Detail and execute catering services for groups of various sizes, ensuring seamless planning and exceptional guest experiences.
- Utilize Delphi FDC to manage and track event details and client requirements.
- Work closely with the accounting team and coordinators on group deposits, billing, and final settlements.
- Maintain strong client relationships through effective communication across phone, email, and in-person interactions.
- Focus on detailing and servicing events, addressing client needs with precision and responsiveness.
Requirements:
- 3+ years of experience in catering and conference services.
- Proficiency in Delphi FDC.
- Must be currently available for immediate travel and able to commit to assignments lasting up to three weeks at a time.
- Strong financial acumen with experience handling group deposits and settlements.
- Excellent communication skills and ability to build positive client relationships.
- Detail-oriented approach and dedication to executing memorable events.