Tasting Room AssociatePrecept Wine is the largest privately owned wine company in the Northwest. We're seamlessly integrated to run our own vineyards, wineries and world-class tasting rooms. Currently we are looking for the best and brightest to fill an immediate opening for a Tasting Room Associate at our Waterbrook Winery in Walla Walla, WA. The Tasting Room Associate reports directly to the Tasting Room Manager.The Tasting Room Associate will consistently provide above-and-beyond customer service while employing effective selling techniques in a team environment. Meet or exceed operational standards and strengthen daily operations by working cooperatively with the Tasting Room Manager and Tasting Room Assistant Manager.Responsibilities include but are not limited to;
- Provide a welcoming atmosphere and unique tasting experience to all guests
- Describe wines, winemaking techniques, and winery history
- Effectively suggest and sell wine
- Encourage wine club sales and promote membership
- Communicate with a diverse clientele
- Create a memorable experience for customer
- Accurately handle routine purchasing transactions, including operating cash register and accounting of daily sales; processing returns, discounts, etc.
- Provide general tourist information and assist guests as local concierge
- Stock both wine and non-wine items
- Assist with hospitality special events
- Knowledge and maintenance of POS system
- Display sound judgment and problem solving when issues arise
- Communicate clearly, respectfully and in a timely manner with employees and manager
- Follow all company, state and federal policies and laws
Desired Skills and Requirements:
- 2 years' customer service experience
- 1 year sales experience
- Must be 21 years of age with current Washington State LCB Class 12 mixologist permit
- A passion for wine
- Demonstrated sales ability
- Ability to stand, walk, and talk for lengthy periods of time
- Must be able to work days, evening special events, weekends and holidays
- Ability to understand and accurately follow written and verbal instructions
- Strong problem solving skills and sound judgment
- Demonstrate strong communication skills
- Positive and engaging attitude
- Ability to lift items up to 40lbs
Precept Wine is an Equal Opportunity Employer. Benefit Eligible Employees are automatically enrolled in three (3) company paid plans:$30,000.00 Basic Employee Life & AD&D InsuranceLong Term DisabilityEmployee Assistance PlanThe following additional benefits can be purchased for benefit eligible employees:Medical PPO or HSA InsuranceDental PPO w/ or w/o Orthodontic Coverage InsuranceVoluntary Short Term Disability InsuranceAdditional Life & AD&D InsuranceCommuter/Parking BenefitsVision Insurance (Company Paid)ALL employees are granted:9 Days of Holiday Designated PTOSick/Vacation PTO Accrual (if eligible)401k Retirement Services (if eligible)