Tax Payment Customer Service Specialist
: Job Details :

We are currently looking for a Full Time Tax Payment Customer Service Specialist to join our Tax Compliance Audit B team located at the Commerce Administration Building working .Summary:The Tax Payment Customer Service Specialist is responsible for all aspects of customer service for internal and external customers.Responsibilities:* Manages dedicated phone line and email inbox for all invoice related queries* Receive, research and resolve issues that arrive from both internal and external vendors* Reconcile related accounts payable accounts for resolution of anomalies* Communicate both written and orally to Management, peers and both internal and external customers* Mail Sorting and distribution, which includes US Mail, interoffice mail and customer service email inbox* Assist accounts payable with daily office functions* Assist accountants with invoice related issues from a general ledger aspect* Performs all other duties as assignedCompetencies:Essential:* Able to follow instructions, both written and oral * Able to adhere to all scheduling and attendance requirements* Maintains strict confidentiality in all matters* Ability to work independently* Honesty, truthfulness, reliability, accountability* Prioritizes, meets deadlines and works independently in a high-pressure environment and uses appropriate judgement in upward communication regarding assignments* Able to read, understand and apply regulations and policies* Working knowledge of typical finance office* Knowledge of corporate purchase order process* Ability to multitask* Relates problems and translates understandable solutions* Works well within a team* Organizational and time-management* Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management* Interpersonal skills to motivate, investigate, inspire* Prepares role specific reportsSkills:Essential:* Basic Computer skills* Must be familiar with the Microsoft Office Suite of productsExperience:Nonessential:* 3 years directly related experienceEducation:Essential:* High School, GED or EquivalentNonessential:* Associates Degree in directly related fieldNonessential:* Associate's Degree in Finance / Accounting related fieldsCredentials:Essential:* Standard Driver's License* Pass gaming background check* Gaming license or permit as required by assigned positionWorking Conditions:Essential:* Pass pre-employment drug test* Works in an office setting