Team Coordinator, Customer Operations
: Job Details :

City/State

Harrisonburg, VA

Overview

Work Shift

First (Days) (United States of America)

Sentara RMH Medical Center is now hiring a Team Coordinator, Customer Operations for the Hahn Cancer Center.

Sentara Health offers a great benefits package that includes:

* Medical, Dental, Vision insurance

* Paid Time Off

* Tuition Reimbursement

* 401k/403B with matching funds,

* Retirement Pension

* Performance Plus Bonus

* Career Advancement Opportunities

* Work Perks, and more.

Visit to view what great benefits we have to offer!

About Sentara RMH Medical Center

Sentara RMH Medical Center is a 238-bed, Magnet designated hospital located in Harrisonburg, Virginia. Harrisonburg, Rockingham County is a progressive and picturesque location that rests in the Shenandoah Valley of Virginia, which is known world-wide for its beauty, including the renowned Skyline Drive, which winds through Shenandoah National Park. If you love outdoor activities, you will find great hiking, skiing, camping, boating, golfing, collegiate sports, concerts, wineries, breweries, and you will have the opportunity to attend many community events throughout the year.

Job Summary

The team coordinator for Patient Registration and/or Patient Financial Services is responsible and accountable for the daily operations of one or more areas. Supervises staff including coordinating quality and customer service activities; assisting in the development and monitoring of the department budget; coordinating the purchasing and payroll processes; serving as a technical resource to team members; and performing work assignments as needed to provide appropriate coverage and to mentor/assist staff. Responsible for interviewing, hiring, and developing staff with the goal of developing highly effective work team. Serves as chief retention officer for areas of responsibility.

Equivalent experience in Registration may be considered in lieu of Bachelors degree.

Certified Healthcare Access Manager (CHAM) OR Certified Healthcare Access Associate (CHAA) required to be obtained within 12 months.

Qualifications:

BLD - Bachelor's Level Degree (Required)

Certified Healthcare Access Associate (CHAA) - Certification - National Association of Healthcare Access Management (NAHAM), Certified Healthcare Access Manager (CHAM) - Certification - National Association of Healthcare Access Management (NAHAM)

Call Center, Healthcare, Managed Care

Skills

Active Learning, Active Listening, Communication, Coordination, Critical Thinking, Judgment and Decision Making, Leadership, Mathematics, Mgmt of Staff Resources, Microsoft Excel, Microsoft Office, Microsoft Word, Monitoring, Reading Comprehension, Service Orientation, Social Perceptiveness, Speaking, Technology/Computer, Time Management, Troubleshooting, Writing

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission to improve health every day, this is a tobacco-free environment.