About Us: Prime Zero Prep is a leading provider of fulfillment services for e-commerce businesses who specialize in Amazon FBA (Fulfillment by Amazon) prep. We are committed to delivering exceptional service and efficiency to our clients, and we're looking for a dedicated Team Lead to help us maintain our high standards. Job Summary: The Team Lead will oversee daily operations within our e-commerce fulfillment center, ensuring that all tasks are completed efficiently and accurately. This role requires strong leadership skills, attention to detail, and the ability to manage a diverse team. The Team Lead will work alongside our Operations Manager to implement processes, maintain inventory accuracy, and uphold quality standards. Key Responsibilities:
Team Management: - Supervise and mentor our team of warehouse associates to ensure optimal performance.
- Conduct regular team meetings to communicate goals, updates, and address any concerns.
- Provide positive and constructive feedback to our associates.
Operational Oversight: - Oversee the preparation and packaging of products for FBA shipments, ensuring compliance within Amazon's guidelines.
- Monitor workflow and productivity, implementing improvements as needed to enhance efficiency and cost reduction.
Quality Control: - Conduct regular quality checks to ensure that all items are received, picked, packed and shipped correctly.
- Address and resolve any quality issues or discrepancies.
Inventory Management: - Maintain accurate inventory records and oversee stock levels to ensure timely preparation of shipments.
- Collaborate with our team to coordinate incoming and outgoing shipments.
Reporting: - Track and report on team performance metrics (KPI's) and identify areas for improvement.
- Assist management in developing SOP's for training and onboarding of new team members.
Safety and Compliance - Promote a safe working environment and adhere to company policies and procedures as well as local and state laws.
- Address any safety concerns and implement corrective actions as necessary.
Qualifications:
- High school diploma or equivalent; additional education or certifications in logistics or management is a plus.
- Proven experience in a supervisory or team lead role, preferably in a warehouse, production or e-commerce environment.
- Strong organizational and multitasking skills.
- Ability to lift up to 50lbs without team assistance and standing stationary for an extended period of time.
- Excellent written and oral communication skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Proficient in Google Suite.
What We Offer: ● Competitive salary, PTO and company paid holidays. ● Access to discounted gift cards. ● Opportunities for professional development and career advancement. ● A positive and collaborative work environment. Application Process: Interested candidates apply by submitting their resume and cover letter.