Job Type Full-time Description Job Highlights
- Shift: Mon-Fri, 9:30AM-5:30PM
- Program: EPIC
- Pay: Range starts at $22.09/hour (pay is calculated based on years of applicable experience)
Job Summary & Deliverables The Team Lead performs various supervisory tasks and ensures employees have the resources and training to perform their jobs successfully. The Team Lead possesses advanced knowledge and skill in their respective function and utilizes this knowledge and skill to train, coach, and supervise employees. The Team Lead actively encourages a culture of collaboration and teamwork. Essential Functions
- Supervises the daily activities and operational performance of a team of direct care employees
- Ensures ongoing and transparent communication by holding huddles, one-to-one meetings, and the utilization of approved communication resources. Ensures communication saturation.
- Promotes a culture of strong performance and high morale
- Provides orientation, training, and mentoring to new employees; ensures that orientation and training
- objectives are completed within established timeframes
- Ensures the completion of clinical and operational goals within required timelines
- Coordinates and trains employees to understand program service delivery model and how each member of the team serves to ensure fulfillment
- Ensures employee compliance with company policy, procedure and operational expectations
- Addresses performance problems and provides appropriate support
- Improves employee competence by providing educational resources and training
- Improves clinical, operational, and financial results by analyzing data; monitoring variances; identifying trends; recommending actions to management.
- Prepares and analyzes reports as required
- Manages employee timecards and other payroll responsibilities
- Works with the Quality Assurance department and Valley Leadership to ensure compliance with all related and applicable regulatory requirements including but not limited to: grants, licensing, audits, property management and Medicaid.
- Performs client care responsibilities including targeted case management, medication distribution, client transportation, etc.
- Coordinates with leadership to ensure shift coverage; provides on-call coverage as assigned
Benefits
- Medical, dental (including orthodontics), and vision insurance
- Health Savings Account with a company match
- Family Building benefits
- 401(k) with a 5% company match
- Insurance plans including life insurance, short and long-term disability, accident, critical illness, auto and home, and pet insurance
- Time off including 15 days of accrued PTO (accrual increases by one day for each year of service), 10 paid holidays, and 2 wellness days
- 10 days of Paid Parental Leave for all new parents for birth or adoption
- Volunteer paid time
- Employee Assistance Program and discounted mental health therapy
- Education Assistance including tuition, new license, specialized training, and conference reimbursement, student loan assistance, continuing education reimbursement, and paid training time.
- Ongoing in-house clinical training with Valley Academy
- Scheduling flexibility and benefits coverage for part-time, 30-hour/week status
- Career growth opportunities within Valley's diverse clinical programs, or with our operations or administrative teams
Requirements Required QualificationsEducation
- High School diploma or equivalent
Experience
- Six months direct care experience
Licenses/Certifications
- Professional License/Certificate as required by job function
- CPR certification as required by department
- Valley de-escalation certification as required by department
- Driving positions require a current Utah Driver's license, must be 21
Preferred Qualifications
- Associate degree, any field of study
- One year of supervisory experience
Salary Description $22.09-24.00