Team Lead for Luxury Sun Spa
: Job Details :

Benefits:Bonus based on performanceEmployee discountsFlexible scheduleOpportunity for advancementPaid time offTraining & developmentJoin Soleil Tans as a Team LeadOur mission is simple: to ensure that time spent in our spa is the best part of our guests' day. We do this by delivering exceptionalcustomer service, guiding guests to the right service or membership, and maintaining our spas and equipment in pristine condition.Position: Team LeadCommitment: 30-40 hours per week, including weekends.Compensation:Starting Pay: $23 per hourGuaranteed Raise: $25 per hour within one year of completing our training and certification programBonuses: Earn an additional $1-$4 per hour worked through our generous sales bonus programTips: Staff members, including managers, earn tips due to the exceptional service we provide, with an average of $100 per monthPaid Training: We invest in customer service and sales training, giving all staff a wide array of experiences to help build a diverse professional skillsetYour Role:Deliver the Best Guest Experience: Ensure every guest leaves feeling like Soleil was the best part of their day by delivering the highest level of service.Drive Sales: Ensure your store meets and exceeds sales targets by selling memberships, preventing cancellations, upselling services, and recommending products.Essential Job Functions:Drive sales using our 5-step sales method while coaching your team to effectively sell memberships and productsProvide exceptional customer service to ensure guest satisfactionRecruit, hire, train, and schedule staff, while providing coverage when neededEnsure the store opens and closes on time with adequate staffingProcess payroll bi-monthlyEnforce company policies and processes to improve customer service and sales performanceDirect staff to ensure safety compliance and adherence to customer service standards, legal regulations, and industry practicesMeet financial goals through accurate scheduling and purchasingMaintain a clean, well-maintained facility and equipment, including re-lamping as neededManage inventory, restocking supplies when necessaryContribute to marketing and advertising effortsUphold the Soleil Tans brand in all employee, guest, and public relationsAttend leadership huddles and mandatory company meetingsRequirements:Minimum three years of proven sales/retail management experienceAvailability for 30-40 hours per week, including weekendsStrong organizational and time-management skillsHands-on performer willing to do whatever it takes to get the job doneExcellent communication skills with the ability to motivate and lead employeesProficient in Microsoft Office Suite and Google ApplicationsPerks & Benefits:Starting Pay: $23/hour, with a guaranteed increase to $25/hour after one yearBonuses & Tips: Earn additional income through performance bonuses and tipsPaid Time Off: Enjoy time off as part of your benefits packageMemberships: Free Luxury All membership, and discounted memberships for friends or familyFree Gym Membership: Stay fit with a complimentary gym membershipGrowth Opportunities: Potential for advancement within the companyFlexible Schedules & Team Environment: Work in a supportive and fun environmentExciting Contests and Incentives#J-18808-Ljbffr