OverviewCome join our team! We have an immediate leadership need for a Team Lead in our Ames, IA dermatology clinic! If you are seeking an opportunity to partner and collaborate with clinic physician leadership to create a winning culture for staff, best-in-class clinic operations, and outstanding experiences for patients, then a career at Forefront may be the perfect fit for you!Full Time: Monday-Friday; 8am-5pmSummaryThe Clinic Team Lead, under the supervision of the clinic physician(s), provider(s), and Regional Clinic Manager, provides daily on-site leadership and effective management of clinic operations. Ensures high levels of patient customer service, operational efficiency, physician, provider, and employee satisfaction.Here are just a few things we offer:
- Access to health, dental, and vision insurance
- Health Savings Account $500 matching contribution
- Eligible for PTO and Holiday pay
- Company paid life insurance and long term disability (full-time only)
- Access to voluntary short term disability insurance (full-time only)
- Access to additional life insurance
- Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
- 401K with employer contribution
- Profit sharing
- Employee discounts
- And much more!
ResponsibilitiesEssential Functions
- Maximizes clinic and team efficiency, productivity and teamwork
- Manages clinic operations including budget and staffing
- Assists with employee recruitment, selection, and hiring
- Assists with managing staff performanceProvides regular updates to Regional Clinic Manager
- Ensures all phone messages, faxes, and interdepartmental mail are addressed immediately
- Responsible for attaining prior authorizations and maintaining a system to track from start to finishProvides and supervises new employee orientation
- Provides CLIA training (where applicable)Acts as a role model and subject matter expert for policies and procedures set in place by management
- Responsible for Clinical Assistant and Receptionist duties as needed.
QualificationsEducationMinimum Post High-school education in a medical support field such as Medical Assistant, CMA, RMA, LPN is required. Must hold current certification/licensure and must maintain certification/licensure throughout employmentKnowledge, Skills & Abilities
- Two years of previous experience in Dermatology/Mohs surgery is preferredMust maintain CPR Certification.
- Must be able to travel as neededMust demonstrate leadership experience
- Proficiency with computers including Microsoft OfficeAbility to work effectively and cooperatively with staff, clients, and visitors
- Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team
- Ability to use time productively and contribute to high levels of company operational efficiency and effectivenessAbility to maintain confidentiality of information.