Job DescriptionJob Description
We are looking for professional, energetic Team Leader Housekeeper to join us in our Boca Raton office. You will join a 3 or 4-person team that is responsible for maintaining cleanliness of homes, offices, and showrooms.
What Would I Be Doing?
You must be team-oriented and able to clean multiple houses a day after going through a full training program. This includes dusting, backpack vacuuming, cleaning kitchens and bathrooms.
Manage Team Member work activities through daily supervision and training to ensure the highest level of customer satisfaction by executing the quality and productivity of The Maids system in every customer home.
- Deliver quality, efficient and courteous service while performing any combination of the services of The Maids 22-Step Healthy Touch Deep Cleaning System.
- Perform all duties in an honest, safe and secure manner in strict accordance with The Maids policies, cleaning system and procedures.
- Delegates duties and provides supervision of each Team Member to ensure adherence to quality standards and procedures.
- Evaluates Team Member performance and provides recommendations to management regarding promotions, transfers, or dismissals.
- Provides training to new and experienced Team Members when necessary
- Responsible for daily reporting including but not limited to customer complaints, payment collection, time keeping records and vehicle mileage.
- Responsible for the reporting of any issues to management such as mechanical problems, delays, accidents, or other traffic and transportation situations.
- Participate in hiring and interviewing new employees.
Am I Qualified?
PERSONAL ATTRIBUTES
- Understanding of safety practices.
- Friendly, outgoing personality.
- Ability to comprehend and follow routine directions
- Ability to operate vacuums and other cleaning equipment
- Excellent communication skills, both verbally and in writing
- Ability to maintain positive attitude
- Prior experience as a team leader and impressive leadership talent.
- Superior customer service and interpersonal skills
- Knowledge of business and management principles involving leadership, production methods, and coordination of people and resources
- Ability to Perform admin work whenever required.
- Ability to use computer.
· DESIRED SKILLS AND EXPERIENCE
- Fluent in English.
- Valid driver's license.
- 2 - 3 years Supervisory experience
- 2-3 years cleaning experience.
- Bi-lingual (English/Spanish/Portuguese) skills are advantageous.
- High school diploma or GED equivalent is required
- Must pass background check and drug screen.
What We offer?
- Paid Training.
- Paid Vacation.
- Paid Holidays.
- Expanded earning potential, for referrals, quarter bonuses based on performance.
- Hours are Monday - Friday during the day, no nights or weekends!
- We provide the transportation and cleaning products to the customer.
Company DescriptionThe Maids, founded in 1979, is a leading residential cleaning company in the U.S. and Canada. The Maids is a quality leader among the many cleaning companies in the industry, with more than 180 franchises serving over 90 major U.S. and Canadian cities. The Maids offices can be found in over 40 U.S. states and three Canadian provinces.Company DescriptionThe Maids, founded in 1979, is a leading residential cleaning company in the U.S. and Canada. The Maids is a quality leader among the many cleaning companies in the industry, with more than 180 franchises serving over 90 major U.S. and Canadian cities. The Maids offices can be found in over 40 U.S. states and three Canadian provinces.