Job Title: Plant/Location
Tinley Park, IL 60487 US (Primary)Are you the right candidate for this opportunity Make sure to read the full description below.
Job Type: Experienced (Non-Manager)
Education: Bachelor's Degree
Job Accountabilities:
Investigate factory quality problems, customer and consumer complaints using a broad range of skills and techniques such as:- Can performance testing
- Seam evaluations
- Coating performance tests
- Microscopy and metallography
- Bev/Food processing simulation
- Provide reports with clear conclusions and recommendations
Manage and record work requests using appropriate IT systems:
- Prioritise work to ensure business needs are met and time is used effectively
- Work within the Technical Support Team to ensure all requests are dealt with and resources are allocated efficiently
- Liaise with other teams, departments and/or external resources to ensure the root cause of a problem can be established
- Maintain proactive communication with stakeholders
- Regularly review work for value added opportunities and update value added report
- Monthly reports
Contribute to the wider activities of Materials and Crown Technology:
- Proactive approach to environment, health and safety and energy saving initiatives
- Involvement in development and innovation teams as required
- Full participation in workshops
Job Requirements:
ESSENTIAL REQUIREMENTS:
- Degree in science or engineering subject
- Or several years relevant experience in a similar technical support role
- Demonstrated ability to work in a laboratory or manufacturing environment
Skills and Competencies:
- Able to manage and plan multiple work requests
Personal Attributes:
- Customer focused problem solver
- Self-starter and able to work with minimal supervision, but also effective as a member of a team
- Diligent and attention to detail
- Able to learn and apply new techniques quickly and effectively
- Enjoys a balance of practical work, job management and reporting
PREFERRED REQUIREMENTS:
- Experience of metal packaging technology (beverage cans or metal vacuum closures)
- Beverage and/or Food filling and processing
- Statistical knowledge
- Trained in one or more relevant investigation techniques
- Strategic thinker – able to translate problems into improvement opportunities
Travel: 30 - 40%
Crown is an equal opportunity employer. Crown does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion, veteran status, or any other status protected by law.
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