Location: Minneapolis,MN, USA
Team Member Job Description
Looking for friendly, motivated individuals with a passion for coffee. Experience is a plus. Available to work Monday - Friday morning shifts. Competitive pay, great tips, awesome coworkers and work environment. If this sounds like you, apply today! POSITION TITLE: Team Member REPORTS TO: Store Manager Position Purpose: Provides customers with prompt service, makes high-quality beverages and products, and maintaining a clean comfortable store environment. Models and upholds Dunn Brothers policies, practices, and standards. CORE RESPONSIBILITIES:
* Delivers excellent customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
* Provides consistent quality beverages and food products for all customers by adhering to all Dunn Brothers recipes and standards.
* Creates a positive and energetic atmosphere for every guest and employee.
* Manage cash drawer and follow all cash handling policies and procedures.
* Assist with new hire training by helping coach and develop team members.
PEOPLE:
* Available to work flexible hours that may include early morning, evenings, weekends, nights and/or holidays.
* Maintain consistent attendance and punctuality.
* Available to perform many different tasks within the store during each shift.
* Engage with our customer, make a connection, anticipates guests' needs.
* Being resilient under pressure
PRODUCT/SERVICE::
* Ability to carry out and understand upcoming marketing promotions.
* Ensures each and every product delivered to the guest meets Dunn
* Brothers standards.
* Ensure all product levels are maintained.
ENVIRONMENT:
* Ensures checklists, side jobs, and cleaning projects are completed.
* Ability to work as part of a team
DRIVING FOR RESULTS:
* Drive for result with ongoing promotions, achieving store goals, and upselling each customer.
* Read communication board daily and weekly company updates.