Technical Documentation Specialist
Newport, DE
6-month W2 Contract
Job Description:
As a Technical Writer, you will be responsible for creating and maintaining technical documentation, including system guides, safety protocols, user manuals, and operational procedures. You will collaborate with engineers, product managers, and other stakeholders to ensure that complex technical information is communicated clearly and efficiently to both technical and non-technical audiences. Your work will be crucial in supporting both internal teams and customers by providing essential information for the use, operation, and maintenance of our cutting-edge solutions in gasses, technologies, and services.
Key Responsibilities:
- Develop and maintain documentation: Create and revise technical documentation such as user manuals, safety guidelines, installation instructions, and process workflows.
- Collaborate with subject matter experts: Work closely with engineers, researchers, product managers, and operational teams to gather technical information and ensure accuracy in all documentation.
- Simplify complex concepts: Translate highly technical content into clear, concise, and accessible materials for diverse audiences, ensuring understanding and compliance with industry standards.
- Ensure compliance: Align all documentation with safety protocols, regulatory standards, and quality assurance requirements.
- Visual aids: Create and integrate visual elements such as diagrams, flowcharts, and images to enhance comprehension of complex technical instructions and processes.
- Maintain version control: Regularly update documentation to reflect changes in technologies, systems, or regulations while managing version control and ensuring the availability of up-to-date materials.
- Documentation audits: Perform regular audits of existing documentation to ensure consistency, accuracy, and completeness across all formats.
- Coordinate with global teams: Collaborate with international teams to ensure documentation consistency across regions and languages where necessary.
Highest Level of Education Required for this Position:
Bachelor's degree in English, Communications, Technical Writing, Engineering, or a related field.
Qualifications (IE SAP Experience, Excel Knowledge, Any Certifications, Years of Experience in Certain Fields):
- Minimum of 2 years of experience in technical writing, preferably in an industrial, chemical, or manufacturing environment.
- Proven ability to simplify and document complex processes and technical content for diverse audiences.
- Excellent written and verbal communication skills.
- Strong attention to detail with a focus on accuracy and clarity.
- Experience with version control systems, content management systems (CMS), and project management tools.
- Knowledge of relevant safety standards and regulatory requirements in the industry is a plus.
Preferred Qualifications:
- Familiarity with industrial gasses, fiber technology, or manufacturing processes is highly desirable.
- Experience working in a global organization with cross-functional and international teams.
- Knowledge of software development practices, industrial processes, or relevant technical standards (e.g., ISO, ASME).
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to use hands and fingers, reach, climb stairs, walk, sit for prolonged periods of time, talk, and hear. The employee must occasionally lift and/or move up to twenty-five pounds.
Consulting Solutions and its family of companies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at ...@consultingsolutions.com