Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.The Technical Engineer role is primarily focused on bringing online Optum's Radiology PACS system for our customers. Working in collaboration with a cohesive team, you will be the lead technical resource to coordinate, install, customize, troubleshoot and validate the configuration of hardware (virtual and physical) and software to integrate the RAD PACS system to the customer's HIS/RIS (Hospital/Radiology Information System), as well as Windows Active Directory domain, network, and imaging modalities.You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.Primary Responsibilities:
- Work closely with customers and internal technical team members to design, plan and implement optimal deployments of Radiology PACS
- Install and configure VMs/servers/workstations at customer sites and remotely
- Configure and customize proprietary Radiology PACS software
- Evaluate, analyze, and troubleshoot system, application, and end user issues (Oracle, Microsoft OS, Active Directory, Networking, Hardware)
- Assist with customer testing
- Create and update issue tickets as needed
- Test, benchmark and verify that the implemented system is error free
- Support the customer during go-live when system is activated for live Production use
- Travel to client sites for install/go-live support as needed
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
- 3+ years of IT experience implementing Information Systems
- Active Directory and Windows Server OS knowledge and experience
- Experience with server and workstation hardware
- Experience with Oracle database
- Experience in a customer-facing role
- Experience with Windows applications such as Word, Excel, Powerpoint
- Understanding of network topology and protocols
- Capable of lifting 50 lbs. of server/computer equipment
- Proven ability to work independently and under tight timelines
- Able and willing to travel up to 50%
Preferred Qualifications:
- MCSE or A+ certification
- Security+ certification
- Experience implementing PACS, RIS, EMR or other clinical systems
- Experience in PACS application administration
- Experience with Medical Imaging/DICOM protocol
- Experience with HL7 protocol
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status,disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.