Location: New York,NY, USA
Technical Operations ManagerNew York, New YorkHybrid Schedule (M/F remote, T/W/TH in-office)At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of people read, watch, and buy, and we're looking for people to help us tackle that responsibility with creativity and focus. Magnite (NASDAQ: MGNI) is the world's largest independent sell-side advertising platform. Publishers use our technology to monetize their content across all screens and formats including CTV / streaming, online video, display, and audio. Our tech fuels billions of transactions per day!This role will focus on Magnite's ClearLine product and play a key role in ensuring clients using our technology achieve optimal results. This involves developing a comprehensive understanding of how best to interface with our platform and partner technologies to accomplish all of the goals, on behalf of each group of stakeholders within the client organizations. Technical troubleshooting is a key responsibility and delving into the setups and data requires relevant experience in working with large datasets. ClearLine is a SpringServe-powered bidder appliance that sits on top of the Magnite media footprint. The role serves as an internal point of escalation sitting at the intersection of Account Management and Product/Engineering.In this role you will: Provide technical support for clients using ClearLine technologyOwn the migration and success of assigned clients on ClearLineTroubleshoot complex technical issues in clients' set upProactively track key metrics indicating client successQuickly develop a complete understanding of a client's businessArchitect solutions with clients to achieve their optimal setup on ClearLineEnsure that all data strategies are architected optimallyWe're looking for someone with:2+ yrs experienceBachelor's degree or equivalent professional experienceExperience with Python & JavaScriptExperience with media strategy, including optimization strategy for performance driven campaignsKnowledge of video advertising, including CTVUnderstanding of the advertiser call chainAbility to troubleshoot ad requests using CurlStrong analytical and troubleshooting skills to solve clients' technical problemsStrong project management skillsExpertise with SQL, and custom rollups of large datasetsExpertise with Excel, fluent in advanced functionalityStrong communication skills to discover clients' root issues and navigate solutions with themExperience working with advertising agencies and related technology platformsComprehensive understanding of data targeting capabilities, strategies, and technologiesAbility to think strategically and work independently in a fast-paced environmentTotal Rewards IncludeComprehensive Perks and Benefits: Comprehensive Healthcare Coverage for You and Your Family from Day OneGenerous Time OffHoliday Breaks and Quarterly Wellness DaysEquity and Employee Stock Purchase PlanFamily-Focused Benefits and Parental Leave401k Retirement Savings Plan with Employer MatchDisability and Life InsuranceCell Phone SubsidyFitness and Wellness ReimbursementCompany Culture: We believe collaboration is essential to success. Magnite's hybrid schedule includes two days worked remotely (Monday and Friday) and three days on-site (Tuesday, Wednesday and Thursday). Our offices provide catered lunches, beverages, snacks, training and development, and office events to support your work week. We also understand you have appointments, families, hobbies, and other commitments. Magnite strives to maintain a healthy work/life integration for all employees so you can bring your best every day - both at work and at home.Community Service and Volunteer EventsCompany-Matched Charitable ContributionsWellness Coach and Mental Health SupportMagnite Invests in You: Career Development Initiatives and a Career Growth FrameworkCulture and Inclusion ProgramsBonusly Peer-to-Peer Recognition ProgramAbout UsThe world's leading agencies and brands trust our platform to access brand-safe, high-quality ad inventory and execute billions of advertising transactions each month. Anchored in bustling New York City, sunny Los Angeles, mile high Denver, historic London, and down under in Sydney, Magnite has offices across North America, EMEA, LATAM, and APAC.In New York, the base salary range for this position is: $70,000 - $75,000 in addition to an annual variable bonus based on performance and company equity (NASDAQ: MGNI). Magnite is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other federal, state or local protected class.Our DEI Commitment: To establish Magnite as a thought leader by diversifying voices within Magnite, cultivating a culture in which employees feel safe as their authentic selves, and by investing in strategies to support Magnite's local communities.Want to learn more about us? 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