Location: Denver,CO, USA
By joining the American Red Cross you will touch millions of lives every yearand experience the greatness of the human spirit at its best. Are you ready tobe part of the world's largest humanitarian network?Join us-Where your Career is a Force for Good!
Job Description:WHY CHOOSE US?As one of the nation's premier humanitarian organizations, the AmericanRed Cross is dedicated to helping people in need throughout the United Statesand, in association with other Red Cross networks, throughout the world.When you join our team, you have a direct impact on a meaningful mission,and you can help save lives every day. If you share our passion for helpingpeople, join us in this excellent career opportunity. Work where your careeris a force for good.
We are committed to the diversity of our workforce and to delivering ourprograms and services in a culturally competent manner reflecting thecommunities we serve. Our work environment is collaborative, respectful,and inclusive with a focus on building allyship and a culture of belongingthat empowers all team members. Come to learn, grow, and succeed whilesharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups foremployees and volunteers. From the Ability Network, our Asian American &Pacific Islander Resource Group, the Latino Resource Group, and Red CrossPRIDE, to the Umoja African American Resource Group, our Veterans+Resource Group, and the Women's Resource Group, these networks provideconnections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
WHAT YOU NEED TO KNOW ABOUT THE JOB:Are you seeking a role where your contributions can make a significant impact?
We are recruiting a Technical Product Director for the American Red CrossInnovation team. The Technical Product Director will be part of InnovationTeam leadership and will work with stakeholders to strategize, determine,document, and deliver on the product requirements for technology solutionsthat service the Red Cross mission. The Technical Product Director will manageteams, understand and shape business practices and technicalconsiderations, determine product and user requirements, prototype/testand track work to completion, and ensure the solution provides the intendedbus
The ideal candidate will have 7+ years of experience leading agile softwaredevelopment teams, strong communication and relationship managementskills, and be able to independently implement projects. The candidateshould have recent coding experience with HTML, CSS, and anobject-oriented programming language, e.g. Python/Java/C#/C++.
The position is fully remote, but we are asking for candidates who cansupport US East Coast business hours. For example, West Coast candidateswould be asked to start their day around 10 am ET/7 am PT.
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):1. Lead the evaluation of new technology developments, applications andevolving business/systems requirements.2. Work cross-functionally to develop and document the business cases that canbe used to initiate technology and data science projects.3. Oversee the maintenance of a roadmap of all active projects with high-leveltimelines tracking project/portfolio performance metrics to monitor businessvalue over time.4. Manage employees, contractors, and volunteers to coordinate the dailytask and status of work within the Innovation team.5. Oversee the production of documentation such as process maps, high levelrequirements and high level UX screens (using the appropriate tool - e.g.Powerpoint, Photoshop, Figma, or Axure).6. Drive the understanding of business processes and technical requirementsfor the development of solutions.7. Work closely with clients to analyze the current and future direction oftechnology and data sc ence to meet business goals.8. Lead the investigation of complex operations-related problems/inquiriesand recommend, facilitate, and coordinate solutions.9. Prepare communications and make presentations related to your work.10. Educate clients about the software and project lifecycles and the businessroles.11. Facilitate problem resolution between IT and the business, as needed.12. Represent, champion and balance client interests within IT.13. Provide training and guidance to other staff.14. Oversee the testing of the product at the site and remotely.15. Log bugs and work with the developers for resolving issues.16. Drive user testing with field resources to check if the product works asdesired from user point of view.17. Frequent visits to the site to build relationships with the field teamsand understand user pain points.18. As needed, help with product development of technology prototypes andsolutions.
Scope: people manager that interprets and administers policies, process,and procedures that may affect sections and subordinate units.
Qualified candidates must be authorized to work in the United States. TheAmerican Red Cross does not sponsor employment visas.
WHAT YOU NEED TO SUCCEED (required/minimum qualifications):Education: Bachelor's degree required. Master's degree in ComputerScience, Information Systems or related field preferred.
Experience: Minimum 7 years of related experience in the Technical ProductManagement space or equivalent combination of education and related experience
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