FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.
Job SummaryThe Technical Project Manager 3 is a key member of the global Engineering operations team at FreeWheel reporting into the Executive Director of Engineering Ops. FreeWheel has 4 platforms and sub teams within each. Employing a consistent approach to the planning and execution process across all platforms is critically important to ensure optimal quality and reliable communication (e.g., progress of work, release communications). As a Technical Project Manager, you are assigned a platform and play a vital role as a trusted partner to advise and guide efficient planning and execution activities within that platform. This role will support the Data platform's mission to enable buy-side and sell-side customers to safely unlock new revenue opportunities by integrating their own and third-party identity data, launching and activating segments, simplifying campaign measurement, and is an essential element driving the success and functionality of FreeWheel. You will face inward as part of a centralized Engineering Ops TPM team in the shaping of standard operating practices, and then outward to your assigned platform to educate and drive the adoption of those practices. You provide consultative, practical, and hands-on services that support the product and engineering stakeholders, listening to their needs and proactively addressing them through a process of continuous improvement. There will also be roadmap projects that you help organize and drive the team to completion. You will interact with a mix of stakeholders across the product and engineering disciplines at all levels, including senior leaders. You will have direct and meaningful impact on helping your assigned platform team efficiently and predictably deliver quality software.
Job Description Primary Duties and Responsibilities Platform Team Planning and Execution - Be a trusted partner within your assigned platform. Enthusiastically dive in and get your hands dirty while encouraging and enforcing the teams to plan and execute their work efficiently and responsibly, following standards, best practices, and established business rules.
- Ensure that engineering activities (primarily in Jira) are accurately maintained in our systems of record, including status updates, linking to roadmap (in Aha), etc. Here, too, there will be a combination of hands-on contribution to maintaining the integrity of our product and engineering tracking systems, alongside driving the teams to accurately maintain their work in these systems.
- Coach teams on implementation of planning and execution ceremonies, building good habits that reinforce the standard operating procedures.
- Lead some planning and execution ceremonies across and within dev teams, ensuring alignment and continuous improvement.
- Understand the underlying team dynamics, help remove blockers and allow the team to operate smoothly.
- Be able to coalesce the day-to-day, on-the-ground team behavior into a concise, clear story of how they are doing, where their challenges lie, and what strategies we should employ to improve.
- Facilitate engineering agile ceremonies.
Shape & Reinforce Standards and Best Practices - Contribute to the shaping of standard operating practices as part of a centralized Engineering Ops TPM team. Bring the insights you have gathered from your assigned platform and make recommendations for improvements.
- Educate, drive, and foster the adoption of the standard practices within your assigned platform.
- Work together to foster a culture of teamwork and commitment to best practices. The TPM is key in driving this behavior.
Program & Project Management - Most projects will be roadmap deliverables with a predefined goal and scope. In these cases, develop a project plan that lays out an approach and timeline to reach the goal. Collaborate with key stakeholders to execute the plan and deliver success. Some projects will be loosely defined and require you to hone the scope, solution, and schedule.
- Leverage internal tools for planning and execution (e.g., Smartsheet, Jira, Excel, Confluence, etc.) providing visibility and accountability for project team members.
- Escalate risks and drive towards solutions that mitigate risks proactively.
- Look for opportunities to create efficiencies and improve processes.
- Make project scheduling decisions in conjunction with the lead engineer or facilitate conversations necessary for decision making.
- Identify and manage critical path and risk areas and create risk response and mitigation plans.
Communication - Ensure visibility of your platform's roadmap throughout the planning and execution lifecycle leveraging system of record tools (i.e., Jira, Aha) in doing so.
- Communicate status of active work updates to indicate on-track, at risk, delayed and articulate proactive mitigation efforts.
- Provide metrics for your platform that allow the team to make data-driven decisions about how to operate better and deliver with peak efficiency, predictability, and quality.
- Ensure quality in your written and verbal communication that is clear and concise.
- Report on project's progress as required by product engineering management.
- Report weekly (or as necessary) on any risks/issues.
- Escalate issues as required to unblock open issues.
Other Responsibilities - Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Job Knowledge, skills, and abilities (KSA's) - 5+ years relevant experience in project, program, or ops role. Media/Ad exp is a plus.
- Must have a minimum of 5 years' experience managing the Software Development Life Cycle (SDLC) in an agile environment supporting an engineering focused organization.
- Experience running agile/scrum ceremonies.
- Must have strong communication skills and a demonstrable ability to speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques.
- Experience developing comprehensive project plans supporting technically focused projects and/or software development deliverables.
- Proven track record of strong organizational skills. Ability to set priorities, track work, and be transparent.
- Must have experience pulling and analyzing data to inform an approach or decision.
- Ability to explore innovative ways to address operational or organizational pain points.
- Must be effective at influencing and leading teams through cooperation and trust to achieve results in the organization's best interest.
- Proficient in Jira, Confluence, Smartsheet, MS Office products, especially Excel. Experience using Aha a plus.
- Bachelor's degree in business or technology related field.
- Selected candidate will be required to work Eastern Standard Hours.
Working conditions - The Platform TPM must successfully execute projects with team members located in multiple remote locations and time zones. Working conditions agree with conditions described within Freewheel's company handbook unless explicitly noted in this document.
Employees at all levels are expected to:- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
This position is unable to provide work authorization sponsorship or immigration support now or in the future. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law . click apply for full job details