Lithic creates card issuing and payment infrastructure for technology companies that just works. We help some of the world's fastest-growing digital banks, fintech companies, and software companies process billions in transactions annually. We're hiring a Technical Project Manager to work at the nexus of our customers, our internal teams, and our partners. You will launch new programs, run internal operations, and build resilient and repeatable processes. You will be both customer facing, with responsibility for successfully implementing our customers, and operationally focused, with ownership of internal, bank, and network workflows. What You'll Do
- Lead customer implementations and professional services engagements
- Own BIN installations, technical configurations, splits, and key exchanges with our network and issuer partners
- Work cross functionally with our Product, Engineering, Compliance, Risk, and Operations teams to improve our existing processes and build new ones, including tools, guides, and testing
- Provide thought leadership on optimizing BIN usage and operations
- Gather, organize, and present data on partner metrics (e.g. Quarterly Reporting to networks)
Qualifications We encourage you to apply even if you don't meet every requirement listed below:
- Payments or Issuer Processor experience: We are looking for someone who has worked in payments and has an understanding of card issuing systems
- Network Operations experience: working knowledge of BIN implementations, BIN management, and other core operational processes
- Excellent communication skills: ability to translate complex technical information and issuing jargon into clear business language
- Strong presentation skills: you should be excited to present to external teams
- Technical capabilities: demonstrated experience in a technical role; direct experience with APIs is an added bonus
Base Salary: $112,000 - $132,000 + equity #LI-AS1 Benefits:
- Health, vision, and dental insurance
- Unlimited PTO
- 401(k) match
- Life Insurance and AD&D policy
- 3% cashback on all Privacy purchases