Technical Records Specialist 2 - BH at Idaho Department of Health and Welfare
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You are viewing a preview of this job. Log in or register to view more details about this job.DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANSPeople Making a Difference!***THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.If you are passionate about making a difference for Idaho families and would like to work in a team-oriented, supportive work environment, please consider applying to work for us here at the Division of Behavioral Health. We are currently recruiting for a Technical Records Specialist 2 (TRS2) statewide. This position is a full-time, benefited position and will work 40 hours per week which will include working weekend hours. Our Technical Records Specialist 2 will often serve as the first contact for Behavioral Health clients and will provide ongoing support to a team of clinical staff, to include file management and system administration duties for various systems and programs such as WITS (electronic health record system), SharePoint, Idaho Health Data Exchange, iCourt/E-File, etc. We are looking for someone who is dedicated to providing excellent customer service, works well in a team-based atmosphere, picks up new computer programs/systems quickly, is a self-motivated problem-solver, and is highly organized.Teleworking arrangement may include hybrid office & telework options to be determined on an as-needed basis to meet agency needs.Generous vacation and sick leave accrual beginning as soon as you start.11 paid holidays a year.Paid parental leave.Multiple savings plans, optional 401K, and optional 457.Basic life insurance for employee and family (employee covered at one times annual salary; spouse covered at $10,000; child covered at $5,000).Prepare and electronically file court documents.Process medical records requests.Frequent communication of department programs and objectives with community providers, partners, and hospitals.Arrange client hospital transportation.Receive and route phone calls.Scan and file documents.Frequent contact with internal and external customers which requires good public relation skills.Function with considerable independence and exercise discretion in applying policies and procedures.MINIMUM QUALIFICATIONS:You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.ExperienceMonitoring record systems to identify and correct errors. Typically gained by one year of related experience.Interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs. Typically gained by one year of related experience.Analyzing information and researching a variety of sources to identify and resolve problems or issues. Typically gained by one year of related experience.Dealing with individuals from varying cultural and socio-economic backgrounds in stressful situations. Typically gained by one year of related experience.Entering and retrieving data using a computerized record system. Typically gained by six months of related experience.Composing and proofreading business correspondence. Typically gained by one year of related experience.Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.Experience working with sensitive or restricted data. Typically gained by at least six months of work experience working with sensitive or restricted data such as legal, financial, personal, and/or medical with the responsibility to protect the confidentiality of that information.If you have questions, please contact us at:Email is the quickest way to get an answer to your questions.(answered Monday through Friday during business hours MST)The State of Idaho is committed to providing equal employment opportunities and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities; auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) ###-#### (TTY/TTD: 711), or email may be given to veterans who qualify under state and federal laws and regulations.#J-18808-Ljbffr