National Account Representative - Roofing - Private Sector - BlueTeam We are... BlueTeam is a U.S. based service provider specializing in commercial restoration, construction and roofing - both domestic and international - and our clients are the world's premier commercial portfolio owners and operators. We are a turnkey provider for portfolio managers, owners, asset managers and operators, and we continue to grow our services to meet our clients' needs. Our continued expansion of services, unrelenting project performance and transparent billing practices have allowed
BlueTeam to become and remain an industry leader for clients in the hospitality, senior care, multi-family, industrial and other commercial property sectors. Join the exciting
BlueTeam! The National Account Representative - Roofing is primarily responsible for client development on specific accounts. The main functions include onboarding of clients, comprehension of organizational structure, defining of business plan to ensure high level of client retention and deeper client penetration to grow company revenues. The National Account Representative - Roofing works constantly to satisfy customers' needs and requests, respond to their queries in a timely manner, and aspire to deliver a positive customer experience. The National Account Representative - Roofingshould have excellent communication and negotiation skills; and be process and customer service oriented. Ultimately, the National Account Representative - Roofingshould be able to grow the business by building successful, long-term client relationships. Candidate must be able to sell the brand utilizing accepted company practices and marketing materials.
What you'll do.... Key Specific Sales Duties & Responsibilities - Develop and oversee portfolio accounts to include - documentation of client org structure, target creation to achieve long term success and revenue growth
- Create account maps for each client and sales strategy
- Initiate contact/sales process with all targets within client org and profile target through discovery to identify proper sales member alignment
- Manage relationships with assigned customers which includes managing on-boarding implementation and training
- Responsible to own relationships - Manage, sell, maintain validate client satisfaction
- Follow up on all Regionals brought into relationships to ensure touch points and sales frequency meet designed plan, and assist in holding team accountable
- Performs other related duties and assignments as required
General Sales Responsibilities - Learn BlueTeam App and become trainer/ambassador to client, review all account information, update and maintain data base of client portfolio
- Sell into account base BlueTeam Roofing service line
- Act as the point of contact and handle customers' individual needs
- Actively participate in key National/Regional industry groups and associations
- Generate new business using existing and potential customer networks
- Develop and maintain current knowledge of company services, industry trends, and competitive information
Project/Lead Responsibilities - Work with clientele to develop project leads
- Work with internal team to make sure client expectations are met in proposal/scope
- Participate in bid review process with client and project team to ensure conversion to project/award
- Manage the flow of information between clients and project teams
- Resolve conflicts and provide solutions to customers in a timely manner
- Identify referrals from field activity, where new client's/client contacts are derived
Technical and Estimating Responsibilities - Conduct on-site roof inspections and assessments to evaluate project scopes and requirements. Including roof cores and take off information.
- Provide technical guidance and support during estimating and proposal process, ensuring accuracy and feasibility of estimates.
- Assist in preparing proposal and scopes of work, working closely with the project team to align on deliverables and timelines.
- Utilize industry knowledge to identify opportunities for cost savings and efficiencies within the projects
Financial Responsibility - Understand scopes/estimates, work with client to create value proposition in project and budget acceptance
- Collections on accounts managed, projects under oversite
- Develop personal budget and forecast, track costs and report back on performance against budget including ROI
- Manage activities with marketing events. Track and present to SVP of Sales & Marketing the ROI for each event
- Maintain goals and sales scorecard measurables on a monthly basis
- Complete annual business reviews and customer touch points within each account managed
Reporting Responsibilities - Work within the CRM to develop client organization and touch points
- Provide quantitative data to support results of marketing events to management.
- Report on the status of accounts and transactions
- Set and track sales account targets, aligned with company objectives
- Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
Team and Internal Communications - Work as a team with local and national operations to promote customer satisfaction, sales growth, and the success of the entire organization
- Suggest actions to improve sales performance and identify opportunities for growth
- Work with regional sales personnel to identify additional sales targets and opportunities
- Collaborate/coordinate project leads with business development partners
Career Requirements - Travel Required to major disaster sites in various areas of the country
- Travel required to client visits regularly, expected to maintain a scheduled plan of visits
What you'll need... - Roofing experience and technical knowledge, including take off and comprehensive inspection capabilities.
- Computer skills including internet, e-mail, (MS Outlook) MS Excel, MS PowerPoint, and MS Word and has worked in a CRM tool previously
- Preferred: Bachelor's degree in business, marketing or related field from a four-year college or university; or five (5) + years related experience and/or training; or equivalent combination of education and experience in sales, restoration, or construction
What you'll get in return... - Competitive Salary
- Full range of Benefits including Medical, Dental, Vision, Short Term Disability (STD), Long Term Disability (LTD), Supplemental and Voluntary Life Insurance, 401(K) with Employer Match and Paid Time Off (PTO)
About Blue Team: BlueTeam's Mission is to cultivate and maintain mutually beneficial relationships with our clients. In order to accomplish that mission, BlueTeam strives to be mindful, respectful and understanding of our clients and their business needs. Becoming valuable partners with our clients starts with building the best team possible: recruiting top talent, training them, supporting them, listening to them, and empowering them to help our clients solve their restoration, construction and roofing needs. BlueTeam is not just a team but a family based on our core values: integrity, transparency, and accountability. We believe that with quality people and teamwork, we will achieve our goals of being a successful and well-structured profitable organization that will treat our clients fairly and with mutual respect, while recognizing our staff for their efforts and contributions.
BlueTeam is an Equal Opportunity Employer.