Technical Sales SpecialistFor over 76 years Rice Lake Weighing Systems hasbeen a successful, growth-oriented company known as a leader in the weighingindustry and our community. Located in scenic northwestern Wisconsin just 90miles from Minneapolis, RLWS offers big city careers in a small-townatmosphere. We are seeking a Technical SalesSpecialist to join our team!The Technical Sales Specialist performs a variety of inside sales duties including answers incoming telephone sales calls from customers, responding to customer inquiries regarding order status, order verification and entry, delivery queries special quotes, application specifications and assisting in any customer service situation. Candidates will have strong technical skills in the electronics and computer networking fields, and act as a subject matter expert for a particular product line, assisting with product line technical support. Ensures all customer interactions are done in a professional and customer-friendly basis. Functions as a member of a team that provides a combined effort in accomplishing customer service responsibilities.Education and Experience
- AssociatesDegree in Technical Field -Electronics, Computer Repair/Networking, or relatedfield; or five (5) or more years of scale and measurements experience
- Two (2) or more years of salesexperience
- Four (4) ormore years weighing industry or related industry experience preferred
Skills and Abilities
- High level of interpersonalskills: influencing, resolving conflict, and creative problem-solving skills
- Basic understanding of AC and DCcircuits
- Ability to use Ohm's law tocalculate current requirements
- Understanding of a Digital VoltMeter (DVM) and knowledge of use
- Understanding of basicwired/wireless networking concepts including static vs. DHCP IP Addressassignment, different IP Address classes, subnets, and encryption types
- Knowledge of electronic relays andindustrial switches is a plus
- Must work well under pressure andmaintain professionalism during stressful situations. Must be self-motivated,confident, highly dependable, and have solid follow- up skills
- Good personal computer skillsincluding Windows, Word and Excel skills; good keyboarding skills
- Possess good math skills tocalculate figures and amounts such as discounts and percentages
- Good verbal and writtencommunications skills
- Good organizational skills
- Ability to interact with otherdepartments to gain access to necessary information and be able to multitask
- Exceptional oral/written reportingskills
- Excellent professional telephoneskills and presence
- Able to respond to needs ofcustomers in a timely and value-added manner
RLWS is a successful,energetic, customer-driven organization that offers competitive wages, greatworking conditions, medical, dental, vision, flexible spending, disability,life, vacation, sick time, holidays, profit sharing, 401k, and wellnessbenefit programs.If you need assistance with your application, please call (800) ###-####. Rice Lake WeighingSystems is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. Rice Lake Weighing Systems is a Substance Free Workplace and requirespre-employment drug screens.