Location: all cities,FL, USA
Job Type Full-time Description Company Overview: Infinium Medical, Inc. is a leading player in the dynamic medical device industry, providing innovative and reliable medical devices to healthcare professionals worldwide. We are currently seeking a meticulous and organized individual to join our team as a Technical Service Technician. This role is essential to provide our customers with industry-leading customer service. Responsibilities: - Provide technical support to customers via phone, email, or in-person - Troubleshoot and diagnose technical issues with medical devices - Perform repairs and maintenance on medical devices - Document repairs made and parts used in our ERP system - Collaborate with QA Engineers as required on details of complaint investigation - Participate in training programs to stay up-to-date with new products and technologies Employee Benefits: 90% Employee Health Insurance Coverage Life Work Balance Initiative Shortened Friday Workdays Employee Wellness Corner Paid Time Off Paid Holiday Time Off Health Savings Account (HSA) 401k 401k Retirement Plan Match Dental Vision Short Term Disability Coverage Basic Life Insurance Voluntary Life Insurance 529 Education Plan Industry Training Offered Employee Recognition Program Performance Bonus Opportunities Requirements - High school diploma or equivalent - Technical degree or certification preferred - 2 years of experience in technical support or repair - Strong problem-solving skills - Excellent communication and interpersonal skills - Ability to work independently and in a team environment - Proficient in Microsoft Office and other technical software - Ability to travel out of state Salary Description $50,000 $85,000