Technical Services - Office (DocuCare) Level 1
: Job Details :


Technical Services - Office (DocuCare) Level 1

DiVIHN

Location: Blacksburg,VA, USA

Date: 2025-01-01T07:05:05Z

Job Description:
Description:Pay Rate to Worker: **** - ****/hr ESSENTIAL FUNCTIONS:- Possesses skills and competencies to deliver basic contracted customer requirements (includes: copying, faxing, printing and scanning functions) - Tasks and activities are defined and routine - Point of contact for equipment support and service - Perform basic equipment problem diagnosis - Clean and maintain office equipment as needed - Replace operator accessible parts and consumables - Maintain appropriate supply inventory - Maintain agreed upon level of uptime for copier fleet - Collect and submit meter reads- Track and coordinate the Move/Add/Change (MAC) of office equipment/assets - Point of contact for equipment removal/delivery - Point of contact to receive and electronically log customer jobs - Apply asset tags to office equipment and update database - Process and distribute incoming and outgoing faxes, log for billing purposes - Ability to lift up to 50 pounds SKILLS: - Ability to demonstrate Computer Skills Basic knowledge of PC (keyboard functions, mouse, etc.) - Ability to demonstrate basic knowledge of MS Word and/or Excel or equivalent -- Open saved workbooks -- Data entry -- Basic data and column/row formatting -- Print and save workbooks - Able to demonstrate ability to send and receive email ; -- Find, open and save documents and files -- Perform data entry -- Use internet explorer for web browsing -- Send documents to preconfigured printer - Able to demonstrate use of Basic Math skills (division, multiplication, percentages) - Able to demonstrate business maturity and professionalism EXPERIENCE: Experience in a Customer Service environment (minimum 1 year) EDUCATION: Minimum High School diploma or equivalent EDUCATION VERIFICATION: Yes Describe the physical requirements, (i.e. lifting, walking between 5 buildings, moving equipment)Additional Details
  • Please Re-Enter Maximum Bill Rate to Xerox - Must match maximum bill rate from Acctg. section above : 30.36
  • Client/Customer Contract Number (Please enter N/A if this role does not support a specific client) : 709#######
  • Describe the physical requirements, (i.e. lifting, walking between 5 buildings, moving equipment) : Walking between buildings. Transporting boxes of toner, drums, and other printer supplies. Moving printers / copiers between buildings. Driving to secondary customer sites within 120 miles.
  • How will the worker be expected to work? : On-Site
  • Is the client culture casual or professional? : Professional
  • Please list the most important REQUIRED skills/experience and any prior recruiting challenges : Microsoft Excel (very important) Self starter Willing to learn and be coached Customer facing / customer friendly
  • What are the dress code requirements? : Business Casual
  • What are the schedule requirements and overtime expectations? : Monday to Friday 8:00am to 5:00pm
  • Client name (please enter N/A if this worker is to be used internally only) : Moog
  • Interview Required : Yes
  • Drug Screen Required : Standard (per HHS Mandatory Guidelines)
  • Background Check Package - Truescreen (XRT) : Xerox Standard + MVR Check Report
  • Additional Background Check Components : (No Value)
  • Please specify the amount of driving required for the position : Less than 25%
  • If you answered more than 0%, please confirm the vehicle the worker will be using: : Personal
  • Type of assignment : full time
  • Candidate Video Interview Link : (No Value)
Apply Now!

Similar Jobs (0)