Technical Solution Architect
: Job Details :

IntroductionAt IBM, Technical Solution Architects work to understand needs and then create complex high-quality solutions that make meaningful impact. You'll be responsible for overall leadership and delivery of the solutions from requirement gathering through implementation. You'll use your in-depth knowledge of leading-edge products and technologies along with industry and business skills to influence outcomes.Your Role and ResponsibilitiesThe Technical Solution Architect is responsible for working closely with customers to understand mission-critical company directives and develop technical solutions to support the business needs and technical requirements, then apply AI solutions to address the needs. This role is specifically required to use a mix of consultative skills, technical expertise, and the latest IBM AI software to guide customers in building solutions involving conversational and generative AI. This includes: • Reviewing customers' environment to ensure it meets all pre-requisites• Migrate/upgrade/install pre-requisites in customers' environment as needed• Assess customers conversational and generative AI applications and requirements• Define customers' conversational and generative AI strategy (approach, dependencies, impacts etc)• Assist customers with designing and implementing conversational and generative AI applications• Assist customers with production planning and assessmentsThroughout the solutioning process, the Technical Solution Architect will lead workshops, discussions, and presentations to help customers understand advantages of proposed solutions and best practice approaches to conversational and generative AI including prompt-engineering, chatbot development, and search/information retrieval.Required Technical and Professional Expertise1. Experience with generative AI models and platforms (e.g. watsonx.ai).2. Experience with conversational AI platforms (e.g. watsonx Assistant).3. Experience in end-to-end solution architecture.4. Excellent communication and writing skills.5. Strong skills in understanding customer requirements and pain points then applying technology to best address them.6. Proficiency in communicating with external clients and internal stakeholders.Preferred Technical and Professional Expertise1. Experience with Data Science and traditional AI/ML modeling evaluation (classification, regression)2. Experience with Generative AI3. Experience with chatbots4. Experience with AI Governance5. Experience with software development (Java, Python)6. Master of Science DegreeAbout Business UnitIBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.Are you ready to be an IBMer?About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.Location StatementIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:– Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being– Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs.– Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law.– Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals.– Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences.The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.We consider qualified applicants with criminal histories, consistent with applicable law.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.Role:Technical Solution ArchitectLocation: Multiple Locations See AllSan Jose San FranciscoResearch Triangle ParkAustinHoustonCategory:Software EngineeringEmployment Type:Full-TimeTravel Required:Up to 40% or 2 days a week (home on weekends- based on project requirements)Contract Type:RegularCompany:(0147) International Business Machines CorporationReq ID:719034BRProjected Minimum Salary:$198,000 per yearProjected Maximum Salary:$198,000-$298,000/year per yearDate Posted:August 8, 2024