Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. As a customer success team member, the Technical Solution Engineer is responsible for the delivery of the technical aspects of a customer's implementation in a timely manner and professionally to the customer's ultimate satisfaction. These requirements include migrating PLM/QMS data to and from Arena and providing Arena API guidance to customers. We look for people who can develop and propose creative ways to develop and deliver technical solutions. The ideal candidate will be detail and process-oriented and able to handle multiple projects concurrently. Day-To-Day:
- Analyze, cleanse, format data provided by the customer and import into Arena
- Extract data from Arena for delivery to a customer
- Provide Arena API guidance to customers
- Gather technical requirements from a customer and develop a LOE and time estimate for that project
- Participate in internal projects that increase process efficiency or increase customer delight
Preferred Skills and Knowledge: - Likes: Inspect, cleanse, transform, and model data with the goals of i) being able to identify and remove/transform data anomalies, ii) consolidate and standardize data format, and iii) support discussions and decision-making with the customer
- Experience with VBA, Pyton, SQL/MySQL, Rest APIs
Basic Qualifications: - 2+ years of experience mapping, transforming, and loading data from source to target software systems
- 2+ years of proven technical consulting in a software solution implementation setting a plus
- BS or MS in Mechanical Engineering, Computer Science, or another related field a plus
PTC carefully considers a wide range of compensation factors, which may include the background and experience of all applicants, which can cause your compensation to vary. PTC anticipates the salary range for this position to be between $71,50- $115,000. The actual pay may be lower or higher depending on your skills, qualifications, experience, and location. Additionally, this role might be eligible for discretionary bonuses. Also, every PTC employee also has the opportunity to become a PTC shareholder, both through its stock grant programs or its employee share purchase program which allows employees to purchase PTC stock at a discount. We offer all kinds of ways to experience well-being, confidence, and satisfaction. Depending on your location, you will have the opportunity to participate in PTC's benefit plans, including medical, dental and vision insurance, Paid Time Off and Sick Leave Policies, Tuition Reimbursement, 401K, flexible spending accounts, life insurance and disability coverage. Note: PTC benefits programs are subject to eligibility requirements. At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity and Affirmative Action Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic identity, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Life at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here.