Technical Specialist - Triage Operations
: Job Details :

Contract

Orangeburg, NY

Responsibilities:

• Improve operational efficiency by championing standardization and innovation
• Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution
• Be ambitious, able to work independently & in a team environment under deadlines
• Be process-oriented and help develop runbooks and other technical documentation
• Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts

Requirements:

• 2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.)
• A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience
• Experience working with Salt or Ansible for orchestration (preferably Salt)
• Excellent written and verbal communications interpersonal and customer service skills
• Working knowledge of: Jira concepts and SDLC framework
• Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities
• Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)