Technical Support Analyst
: Job Details :

eNGINE builds Technical Teams. We are a Solutions and Placement firm shaped by decades of interaction with Technical professionals. Our inspiration is continuous learning and engagement with the markets we serve, the talent we represent, and the teams we build. Our Consulting Workforce is encouraged to enjoy career fulfillment in the form of challenging projects, schedule flexibility, and paid training/certifications. Successful outcomes start and finish with eNGINE.

eNGINE is hiring a Technical Support Technician to support a customer of ours located in the Washington, PA area. This role involves providing technical support to approximately 200 users, handling around 50 internal tickets per week. The ideal candidate will be adept at following instructions and eager to learn.

Qualifications:

• Ability to configure computers and peripheral hardware and install and configure software.
• Knowledge of network concepts, computer fundamentals, operating systems, and troubleshooting techniques.
• Familiarity with Active Directory, Microsoft 365 User (Entra) and Endpoint (Intune) Management, Exchange Online, and Teams Administration is highly desired.
• Strong problem-solving skills with the ability to resolve technical issues independently.
• Excellent verbal and written communication skills.

No C2C is available for this opportunity.

Apply today to see how eNGINE can make a difference in your career!