Technical Support Specialist
: Job Details :

Financial & HRIS Systems Support: Provide technical assistance and troubleshooting for financial systems such as NetSuite, Workday and other systems ensuring uninterrupted operations for finance and HR. Process Optimization: Collaborate with stakeholders, IT, and Vendor support to identify and implement technical solutions that improve efficiency. Access Provisioning: Work with application owners and management to follow the proper processes to grant user access. Maintain documentation for Compliance leveraging ServiceNow. Compliance & Reporting: Assist with system audits. Provide samples, reports and other documentation in a timely manner, as requested for audit. Cross-Functional Collaboration: Serve as the IT liaison for financial system upgrades and improvements, collaborating with cross-functional teams to implement solutions that align with business goals. System Errors & Troubleshooting: Monitor and support the performance of systems, resolving technical issues to ensure uninterrupted workflow for the business. Audit & SOX Compliance Support: Assist in system audits ensuring systems comply with SOX regulations and other internal controls. General IT Support: Provide ad-hoc support to the finance and HR departments, helping with system issues, system integrations, user training, and ongoing technical enhancements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ...@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: . Required Skills & Experience- Experience supporting financial and HRIS software applications, or similar systems.- experience with ServiceNow, NetSuite, Workday/Financial/HRIS system Solid understanding of SOX compliance and experience working within regulated environments. Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Proficiency in Excel and other data analysis tools for troubleshooting and reporting. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.