Technical Support Specialist
: Job Details :


Technical Support Specialist

net2source

Location: Peoria,IL, USA

Date: 2024-11-17T02:17:52Z

Job Description:

Net2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in Asia Pacific Region. We are one of the fastest growing IT Consulting companies across the USA and we are hiring Title: Dealer Support for one of our clients. We offer a wide gamut of consulting solutions customized to our 450+ clients ranging from Fortune 500/1000 to Start-ups across various verticals like Technology, Financial Services, Healthcare, Life Sciences, Oil & Gas, Energy, Retail, Telecom, Utilities, Technology, Manufacturing, the Internet, and Engineering.

Title: Dealer Support

Location: Peoria, IL

Duration: 6+ months

Pay Rate: $30-$33/hr.

Typical task breakdown:

When an excavator is not working and a dealership needs assistance from Client to get the piece of equipment back up and running, the dealership will submit a Dealer Solutions Network (DSN) ticket to request assistance from Client. This contract hire will need to respond to the DSN tickets in a timely fashion with a quality answer to help the dealer serve the customer. Ticket volume is typically 300 inquiries per year.

Education & Experience Required:

  • Experience with troubleshooting required
  • 5- 7 years' experience with 2-year degree
  • 3+ years with 4-year degree
  • Master's overqualified
  • Internships WILL count for experience

Technical Skills

Trouble shooting, machine repair, machine systems

Thanks & Regards

Divya Dhyani

Technical Recruiter

Contact no:- (201) ###-#### Ext:- 104

Email :- ...@net2source.com

Net2Source

270 Davidson Ave, Suite 704, Somerset, NJ 08873

Web: www.net2source.com | Social: Facebook | Twitter | LinkedIn

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