Essential Duties and Responsibilities
Typical responsibilities include, but are not limited to, the following:
- Install, configure, repair, and replace PCs
- Install, configure, repair, and replace telephones
- Configure basic network interfaces on various devices
- Troubleshoot basic networking issues
- Provide technical assistance as required
- Maintain firm's printing environment-training provided
Qualifications/Position Requirements
- Knowledge of PC architecture
- Good understanding of how all subsystems work in a PC and interact with each other
- Good working knowledge of networking and basic TCP/IP configurations
- Knowledge of Windows 7 & Windows 10
- Basic electronics knowledge
- Ability to work on new equipment and devices without formal training
- Ability to manage a varied workload and meet deadlines
- Must be punctual and reliable
- Strong interpersonal skills
- Must be able to work collaboratively with lawyers and staff, demonstrating strong teamwork and a positive attitude
- Excellent written and verbal communication skills
- Ensure confidentiality of all the Firm's and client's documentation and information
Education and/or Experience
- Bachelor's degree or equivalent military experience
- Previous experience with extensive focus on PCs on a network in a medium to large corporate environment