Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.Role SummaryDo you have a passion for creating helpful information about enterprise software? Do you want to work with an Information Experience team that contributes to product documentation and also the entire user experience? Spend your summer with us at Splunk!Splunk is looking for a highly motivated and technically curious college student to join our team. Past interns have worked on projects such as writing software documentation for real customers, designing new types of information, and contributing to UI design and text. Our goal is to support your growth and development and empower you to complete meaningful work.Every intern also has the opportunity to experience Splunk's dynamic software engineering environment. Working to support internal and external customer information needs, you will collaborate with cross-functional teams, receive mentorship, and gain insight into our product development process.Please include a cover letter that helps us understand what makes you excited about Information Experience and what you're motivated to accomplish!What you'll get to doAs a Technical Writer Intern you will:
- Partner closely with writers, content designers, software developers, UX designers, and product managers to update existing technical content and create new materials based on customer requests and internal requirements.
- Work in an Agile software development environment that uses industry-standard tools to manage and coordinate work.
- Gain hands-on experience creating and publishing informational content for docs.splunk.com, dev.splunk.com, or other Splunk sites.
- Use your curiosity and fresh perspective as a new Splunk software user to offer suggestions for improving Splunk documentation
- Work with expert writers, editors, and doc team managers to learn what information design and technical writing looks like in the real world: part software development, part user experience design, part investigative journalism.
Must-have Qualifications
- Actively pursuing a Bachelor's or Master's in Technical Writing, Communications, Journalism, Computer Science or a related technical field, and a strong record of academic achievement.
- At least one semester/quarter remaining to complete after the internship
- Available to work 40 hours a week for 12 weeks
Nice-to-have QualificationsWe've taken special care to separate the must-have qualifications from the nice-to-haves. Nice-to-have means just that: Nice. To. Have. So, don't worry if you can't check off every box. We're not hiring a list of bullet points-we're interested in the whole you.
- A creative approach to problem solving and content creation. Tell us what we can do better for our customers and help us deliver on it!
- An investigative mindset that likes to explore independently and also interact with peers and experts in order to learn new things.
Splunk is an Equal Opportunity EmployerAt Splunk, we believe creating a culture of belonging isn't just the right thing to do; it's also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.Note:
Base Pay is based on a candidate completing 3 years of university or the academic equivalentBase PaySF Bay Area, Seattle Metro and New York City Metro AreaBase Pay: $36 per hourCalifornia (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and MassachusettsBase Pay: $32 per hourAll other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.Base Pay: $30 per hourSplunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills, year in school and experience of the candidate. In addition to base pay, this role may be eligible for benefits.