Title: Technical Writer Location: Atlanta, GA or Charlotte, NC Type: Contract Duration: Long Term Job Summary:
- s a Technical Writer, you will create and maintain high-quality documentation that helps customers understand and utilize our products and services.
- This includes writing user manuals, how-to guides, technical specifications, API documentation, online help, and other documents that explain complex information in a clear and concise manner.
- You will collaborate with cross-functional teams to ensure the documentation aligns with the company's standards and effectively serves the needs of users.
Key Responsibilities:
- ll Documentation and procedures will be for Data Governance track so Data governance knowledge is required.
- Write, edit, and maintain technical documentation, including user manuals, installation guides, release notes, API documentation, FAQs, and troubleshooting guides.
- Work closely with product managers, engineers, developers, and other stakeholders to understand products, features, and processes.
- Translate complex technical concepts into easy-to-understand content for both technical and non-technical audiences.
- Ensure documentation is accurate, consistent, and updated regularly to reflect changes in the product lifecycle.
- Organize content logically and structure documents to provide optimal usability for end-users.
- Use various content management systems, authoring tools, and platforms to manage and publish documentation.
- Research and gather information from multiple sources, such as product specifications, software source code, design documents, and meetings with engineers or stakeholders.
- Develop and maintain internal documentation to support engineering, development, and support teams.
- Stay current with industry standards and tools for technical writing and content management.
- Review and edit existing documentation for consistency and technical accuracy.
- Incorporate feedback from subject matter experts and users to improve documentation quality.
- Ensure compliance with company documentation standards, templates, and branding guidelines.