Hi,I hope this email finds you well.My name is Swati, and I am a Technical Recruiter from Triunity Software Inc. I came across your profile and wanted to reach out regarding a Technical Writer/Procedure writing, role with one of our clients. Please let me know if you are available in the job market and interested in this role (see job description below) - if so, we can connect and speak further.I would need your updated resume to proceed and can give you a call as soon as I have it.*** We need: A senior Technical writer (Banking preferred) with experience in procedure writing with the ability to interview technologist and document their procedures. High level understanding of different types of technology and infrastructure. This role requires the ability to transform complex technical concepts into clear, user-friendly documentation. The Technical Writer will collaborate with IT professionals, engineers, and other technical staff to create detailed documentation that supports internal procedures, best practices, and technical guidelinesRole: Senior Technical Writer / Procedure WritingDuration: 12+ MonthsRequired Location: Midtown New York City (3 days a week Hybrid)Contract status: W2+Interview Required: Video and in personCandidate Visa's Accepted: No Opt & CPTCandidates must be LOCAL to the NEW YORK or NEW JERSEY area and COMMUTE into the office THREE TIMES A WEEK. Job Description:ResponsibilitiesTech writer who is proficient in procedure writing, ability to interview technologist and document their procedures. High level understanding of different types of technology and infrastructure. Ability to meet tight deadlines and works well with others.We are seeking a highly skilled Technical Writer with proficiency in procedure writing and the ability to interview technologists to accurately document their processes. The ideal candidate will have a high-level understanding of various technologies and infrastructure systems. This role requires the ability to transform complex technical concepts into clear, user-friendly documentation. The Technical Writer will collaborate with IT professionals, engineers, and other technical staff to create detailed documentation that supports internal procedures, best practices, and technical guidelines.Key Responsibilities:
- Develop, write, and edit technical documentation including procedures, guides, manuals, and workflow diagrams.
- Conduct interviews with technologists, engineers, and subject matter experts (SMEs) to gather detailed information about technical processes.
- Translate technical information into clear and concise documentation accessible to non-technical stakeholders.
- Maintain an up-to-date repository of technical documents and ensure they align with organizational standards and compliance requirements.
- Ensure that all documentation accurately reflects the processes and infrastructure used within the organization.
- Collaborate with cross-functional teams to understand project objectives, technical specifications, and user requirements.
- Conduct regular reviews and updates of documentation to ensure it remains current and relevant.
- Understand and document various technologies, including network infrastructure, servers, databases, cloud platforms, and software applications.
Qualifications:
- Proven experience in technical writing, especially in procedure writing for technical audiences.
- Strong interviewing skills with the ability to extract complex technical information from subject matter experts.
- High-level understanding of technology infrastructure such as servers, networking, cloud environments, and software systems.
- Exceptional written and verbal communication skills with attention to detail.
- Ability to work independently, manage multiple projects, and meet deadlines.
- Proficiency with documentation tools such as MS Word, Confluence, or other content management systems.
- Familiarity with IT and engineering terminology, processes, and best practices.
Preferred:
- Experience in IT, software development, or systems engineering environments.
- Familiarity with ISO standards, compliance documentation, or ITIL frameworks.
Thanks & RegardsSwati Sahu| Talent Acquisition Specialist | Triunity Software Inc.Phone: 732-###-####, Extension No:-1016/Email: ...@triunitysoft.com LinkedIn Id: A: 200 Middlesex Essex Turnpike , Suite #100, Edison NJ 08830Flexible work from home options available. Compensation: $50.00 per hour About UsTriunity is a Product Development, Staff Augmentation, and Consulting Services company providing solutions and services in North America. We provide IT services and technology solutions to various business verticals like Healthcare, Pharma, Banking, Finance, etc. Our goal is to develop a long-term partnership with businesses and help them get a competitive advantage by providing IT infrastructure and software platforms.Lead by experts in the IT industry with a proven record of delivering software solutions, consulting, and staffing services, we have expertise in fulfilling client needs in terms of customized business solutions as well as IT consulting. At Triunity, we always try to bring the right mix of skills, technologies, and experts together which helps our clients to stay ahead in the competition. Our goal is to make our clients empower with cutting-edge technologies and take care of all their IT needs so they can focus more on their core business.Triunity CultureOur core value is our people and our teams . We believe the real mantra of success is like minded people with right mix of technical and analytical skills. Our strength lies in bringing right set of people and delivering work as a team. Be it expert or intern Triunity always always value its own people and give them platform to excel in their career.At Triunity you can expect
- Challenging & Friendly
- Work on new edge technologies & tools
- Work with industry experts
- Solving complex client problems and delivering solutions
- Working on projects lasting from six months to several years
Careers & Growth ModelAt Triunity people are motivated by the complexity and challenges they face when working on client projects . We always motivate our people to keep learning new technologies and also give them platform where they can get chance to show their technical and analytical skills . We help our people in adding latest technologies ,tools, methodologies and certifications to their resume by arranging trainings , seminars and knowledge sharing sessions.