PRIMARY FUNCTION: The Automotive Technician is responsible for performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models.ESSENTIAL JOB FUNCTION/DUTIES:
- Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
- Keep up to date with all technical publications, Service Comm, and Asist terminal operations
- Address all original customer concerns before moving onto additional sales
- Participate in any Factory, or in-house sponsored training programs offered to you
- Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy
MINIMUM WORK EXPERIENCE/EDUCATIONAL REQUIREMENTS:
- High school diploma or equivalent, Technical or Trade school degree preferred
- ASE certification is preferred
- Knowledge of manufacturers' repair processes.
- Must maintain a valid state driver's license
- Valid State Inspection preferred
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
- Extended periods of kneeling, bending, squatting and stooping to complete or inspect repairs.
- Must be able to lift up to 50 pounds at times.
EMPLOYEE REQUIREMENTS:Compliance with all policies of the company including without limitation the Employee Handbook, Code of Conduct, Electronic Information Policy, and Confidentiality Agreement. This job description in no way states or implies that these are the only duties to be performed. This position is expected to follow other job-related instructions and duties.