Work Location: 14 S Fort Harrison Clearwater FL 33756 Full pay range: $83,170.67 - $133,043.04; Hiring range: $83,170.67 - $108,106.86 Schedule: Some Remote WorkSeeking Innovative Technology Manager to Modernize Utility Operations!!Performs professional level work providing development, leadership, and support for programs and operations of county-wide initiatives affecting both public and private sectors of the County; responsible for coordinating and monitoring assignments from initiation through delivery of technology applications, while managing the impact to the stakeholder/end user; serves as program manager coordinating and developing operational programs and monitoring effectiveness within the specific area of concentration; develops programs in line with approved levels of service, creates training plans, evaluates industry best management practices, and applies them to the work units, seeks opportunities for improving organization objectives, along with evaluating programs; directing programs, administers activities, develops/maintains community partnerships, interacts with other work units, and supervises staff/contractors, in addition to interacting with the public and other organizations. Pinellas County Utilities is a forward-thinking and innovative utility focused on solving problems, enhancing our services, and meeting the needs of today while planning for tomorrow. We believe in continuous improvement, building efficiencies into our processes, and making the necessary infrastructure investments needed to protect public health and the environment. We are passionate about public service and ensuring a safe and enriching environment for our employees. Pinellas County Utilities Department values are
World-class customer service,
Accountability,
Trustworthiness,
environmentally conscious, and
Reliable ( WATER ) and align with the core principles we seek to embrace when attracting talent to the organization. These values reflect the commitment of the department to provide our customers with their most valuable resource, and we aim to deliver on that promise. Pinellas County Government strives to be an employer of choice. We offer an excellent benefits package to our employees including competitive pay, health insurance, and tuition reimbursement, to name just a few. Our vision is to provide a workplace where our employees are proud of their work serving Pinellas County citizens. If you are thinking about joining us as an employee you will find information about our wide variety of benefits here: For more detailed information about this opportunity, Pinellas County Government, and the local area, download our brochure: here
What Would You Do? - Works with Project Management, Communication, Training Lead, Principal Enterprise Architect, Utilities Offices, and Human Resources in the formulation and execution of plans and activities to support project implementation.
- Works with project teams to integrate change management activities into the overall project plan.
- Participates in the drafting of documentation to assure completeness and compliance with established standards, agreement terms, scope, and deliverables, to ensure internal and external obligations are met. Escalate associated issues to management for review and direction.
- Develops long-range planning for programs, activities in line with approved levels of service and targets.
- May select, train, and supervise staff, volunteers, and interns.
- Develops a set of actionable and targeted change management plans - including communication plan specific to change, coaching plan, training plan, and resistance management plan; work with project teams to integrate change management activities into the overall project plan.
- Investigates and promotes efficiencies within programs.
- Works closely with the appropriate financial and technical teams to ensure project resources are acquired and applied appropriately to ensure projects are implemented on time, in scope and on budget.
- Assists in the development of training plans and team building for succession planning and employee progression.
- Conducts assessments, evaluates results, and presents findings in a logical and easy-to-understand manner.
- Coordinates and assists in development and implementation of operation budgets.
- Coordinates long- and short-term activities for programs, to ensure efficient utilization of resources.
- Administers budget and funding for programs and prepares and presents annual reports, operating budget, and long-range plans within area of responsibility.
- Assists with development of annual budgets, including identifying and projecting future needs.
- Promotes and maintains professional links with all levels of staff, public, and other organizations.
- Prepares and makes written and oral presentations regarding programs to professional, business, civic, governmental, and educational groups, committees, and associations.
- Communicates project updates to all stakeholders as effectively and efficiently as possible so that all parties have just in time information.
- Performs other related job duties as assigned.
What Do You Need to Have? Experience: Program manager experience coordinating and developing operational programs and monitoring effectiveness within the specific area of concentration; develops programs in line with approved levels of service, creates training plans, evaluates industry best management practices, and applies them to the work units, seeks opportunities for improving organization objectives.
Degree: Major course work in Information systems, Business administration, public administration, project management or a related field.
- 7 years of experience as described above.
- Associate's degree and at least 5 years of experience as described above.
- Bachelor's degree and 3 years of experience as described above.
- Master's degree and at least 1 year of experience as described above.
- An equivalent combination of training and experience.
- Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.
Highly Desirable Qualifications - Understanding of Project Management Principles.
- CBAP (Certified Business Analyst Professional) or equivalent.
- Experience with developing, reviewing, and negotiating technology contracts for both hardware and software services required by the department.
- CAPM (Certificate Associate in Project Management).
- Candidate to demonstrate competence and/or possess certifications in one or more specific IT functions.
Knowledge, Skills, and Abilities: - Knowledge of the principles and practices of team management.
- Knowledge of Information technology office and collaboration tools.
- Skill in public speaking and public relations and ability to communicate effectively, orally and in writing, with a variety of audiences.
- Ability to apply basic computer applications and software.
- Ability to actively manage day-to-day operations, programs, and communications with public and private organizations.
- Ability to plan, supervise, and evaluate the work and activities of professional and support personnel and establish and maintain effective working relationships with County, state, and federal officials, contractors, staff, volunteers, and the public.
- Ability to work independently on complex tasks and deal with non-routine matters.
- Ability to effectively enforce appropriate policy and rules with tact and courtesy.
- Ability to operate a personal computer and other automated systems to enter and retrieve information, monitor work performed, and to distribute information in reports and other communications.
Let Us Tell You What Benefits We Offer!!
- Our benefits rank among the top in the area! Check it out!
- Looking for a strong retirement? We have you covered as members of the Florida Retirement System (FRS) with investment and pension options.
- We have tuition reimbursement, wellness, and deferred compensation programs to name a few perks. Check out these and more!
Want to learn more? Review the full classification description with the Physical/Mental Demands and Working Conditions at the below link.Section Manager 2, E29