Description:
Primary Responsibilities
- To consistently meet and exceed monthly Quotas in Revenue, Gross Profit %, Gross Profit Dollars, and net new revenue
- To engage with and further build customer relationships with existing assigned Offix customers. Ensure you achieve Offix' Customer Touch minimum standards with all assigned accounts
- To achieve Offix' minimum activity levels as outlined in our Activity Level document and/or documented 1-on1's with your manager
- To accurately and timely input data into our CRM to build the assignment opportunity base
- Respond to customer, prospects, and co-workers in a timely manner, via telephone, email, or written communication
- Create and execute an effective sales call plan
- Maintaining and developing relationships with existing and prospect customers via meetings, phone calls, and emails
- Visiting potential customers to prospect for new businesses
- New business prospecting and development, including cold calling, setting appointments, and forming solution proposals for presentations
- Gaining a clear understanding and knowledge of customers businesses and requirements
- Continual growth of knowledge of all Offix product offerings
- Participate in product/solutions demonstrations
- Update CRM system daily of all sales related activities
- Meet monthly and annual revenue quota for existing customers and new businesses.
Activities - Tasks Skills
- Develop a Sales plan for the accomplishment of Sales Goals within the assignment
- Conduct Sales activities, including Needs assessments and System Design to support the sales of more profitable targets, products in the connected environment
- Implement company marketing strategy to grow a loyal, profitable customer base in assignment, which will provide for on-going revenue from support, supplies, and service
- Join three to five organizations that provide opportunities for networking. Examples would be Chamber of Commerce, Not for Profit's. BNI Chapter, Club's, I.T. Social Networking
- Communicate clearly and accurately with customers and company personnel
- Attend trainings, sales meetings, and Offix sponsored events and net working opportunities
- Effective at handling objections, installs, and key operator training
- Embrace and follow Company Values, direction, and plans
- Strive to achieve effective time management each day
- Approach each day with a keen sense of self-discipline and urgency
- In depth knowledge of Offix procedures for proposals to be proficient with the company software
- Understand the various jobs, duties, and functions within Offix to be able to reach out to the appropriate person for help
- Be proficient in all forms of written communication; including proposals, cost justifications and explanation of system's benefits and value
- Follow up customer problems and situations to ensure they are resolved quickly; return all phone calls to customers and company personnel within 4 business hours
- Be prompt and prepared at all assigned meetings
- Make sure the information provided is protected
- Be able to work as a team
- Excellent communication skills, verbal and written
- Solid knowledge and understanding of networking and computers
- The ability to embrace the Offix customer-focused culture
- Excellent presentation skills and professional image
- Reliable transportation, valid driver's license, and proof of insurability
- Embody the Offix values of Integrity, Teamwork, Professionalism, and Customer Care
- Ability to work the hours necessary to exceed the expectations of the job and of our customers
Requirements:
- 2 or more years of business to business selling experience (office product industry preferred)
- Superior knowledge of selling skills including cold calling, networking, lead generation all with the ability to capture and close the deal
- Understanding of basic selling skills, with exceptional organizational skills and a consistent ability to follow up
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