The Role The Lead Engineer position will require both technical expertise and project management competency. Will be located at a Government location.
The Main Responsibilities - Provide on-site support for Government NOC M-F, (0600 -1200)
- Provide necessary coordination, support and technical assistance to the Customer NOC to enable situational awareness of all customer services within Lumen.
- The engineer will serve as the interface between Lumen and Government POC regarding planned and unplanned maintenance events, incident response by identifying which Lumen transport circuits are impacted by an event.
- Attend daily Government meetings and provide information on maintenance activities and impact on the Government Network
- Provide NOC support to apply Lumen transport expertise to ensure trouble ticket accuracy.
- Develop strong relationships with colleagues and stakeholders to enhance teamwork, trust and transparency.
- Experience in analyzing problems to determine root cause and implementation of corrective actions is required.
- Must be able to provide accurate written and verbal communication.
- Ability to provide the proactive status of assigned work, ability to estimate the level of effort for future work and accomplish tasks with minimal guidance.
- Strong communication and critical thinking skills with the ability to work in collaborative environment.
What We Look For in a Candidate Education and Experience: Bachelors degree or equivalent education and experience.
Security Requirements: - TS/SCI
- Must meet eligibility requirements for access to classified information (applicants selected will be subject to a government security investigation)
- 7+ years of related experience.
- Strong Communication skills.
- Proficiency in Microsoft Office (Word, Excel, Visio, PowerPoint).
- PMP Certification a plus, but not required.
- Must have a current valid driver's license.
Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities. Marathon TS does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as protected status ).