Telecom Specialist
: Job Details :

Job Posting Open Until FilledSalary Range: $41,027.92 - $51,311.68Our culture in the Department of Atlanta Information Management (AIM) is rooted in our shared core values: Transparency, accountability, collaboration, service, and integrity. The AIM team understands our role as a strategic partner to departments throughout the city; we strongly believe technology has the potential to elevate the City of Atlanta and is essential to moving the mayor's vision forward. With the effective use of technology, we become more efficient, more effective, and innovative. We become more capable of enhancing the experience of all affected by City government. AIM's mission is to advance Atlanta by being consistent in the delivery of innovative, reliable, secure, and user-focused technology solutions.Our team members exemplify the shared core values above, so if you have these characteristics, consider joining us as we work to advance technology for the city, its esteemed citizens, and valued visitors.The Wireless Management Specialist is a client-facing position focused on cost reduction, visibility and on-going management of named-clients' wireless mobility accounts and services. This includes wireless mobility plan management, invoice optimization, mobility traffic management (MTM), mobile device management (MDM), device lifecycle management, new opportunity strategies, presentation of findings, contract/vendor management, reporting and analytics. The Wireless Management Specialist will be providing their clients with scheduled, recurring Mobility Management Dashboards, typically via web-meetings. The Wireless Management Specialist is chartered with recommending and delivering cost reduction, cost avoidance, savings and ROI and therefore ensuring recurring client satisfaction.Essential Functions and Qualifications:* Forensic analysis of wireless invoices, inventory and expenses targeted to each client's specific needs* Consultative and proactive approach to client's mobility management program* Account Management in serving as an extension of client's team* Up to date knowledge of all plans, features, pricing, and on-going promotions for each wireless carrier* Microsoft Office competency; especially moderate level Excel knowledge and experience (i.e. pivot tables, vlookup's)* Managing large volumes of data in excel and databases* Navigating wireless carrier portalsPreferred Competencies:* General knowledge of business finance - cost allocation, AP and GL Process* Expert level Excel knowledge including the use of advanced functions and pivot tables* Reviewing, understanding, and managing carrier contracts* Knowledge of Telecom Expense Management and/or Mobility Management* Ability to engage and guide a client in discussion of their mobility management ecosystem* C-Level presentation and interaction skills