Salary: $36,682.00 - $64,194.00 Annually Location : Wake County, NC Job Type: Permanent Full-Time Job Number: 24-14132 CHS 65014360HQ Department: Adult Correction Division: Rehabilitative and Correctional Services Opening Date: 11/12/2024 Closing Date: 11/22/2024 5:00 PM Eastern Job Class Title: Program Coordinator I Position Number: 65014360 Section: Comprehensive Health Services Salary Grade: NC08 Description of Work The Program Coordinator I position is located in Raleigh and assigned to Comprehensive Health Services Division of the North Carolina Department of Adult Correction. The primary purpose of this Program Coordinator I is to promote and provide administrative and help desk support to the statewide Telehealth Program. This position will provide support to health care staff from all NC DAC institution facilities regarding Telehealth scheduling and issues. This position must be able to communicate effectively with users of all levels. Work is performed under the general supervision of the Statewide Program Director. The employee performs a variety of administrative duties including devising and installing new work methods; troubleshooting issues, and adjusting schedules. This position supports field staff related to Telehealth through both an email and phone-based helpdesk. Extensive knowledge of computer software and programs is needed, including but not limited to programs of Microsoft Word, Microsoft Access, Microsoft Excel, Powerpoint, and Adobe Acrobat. Knowledge is also needed with Electronic Medical Records. This is a full-time position (40 hours per week) with **Applicants must pass a background check to be eligible for this job.** This advertisement is seeking to fill MULTIPLE positions: 65014360 and 60071544 Note to Current State Employees: State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result. Knowledge, Skills and Abilities / Competencies The Knowledge, Skills, and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of the Experience and Education listed on the application. Click these links for additional information: and (Note: These links were created for applicants of Dept. of Adult Correction jobs and may not reflect the policies or procedures of other State agencies.) To qualify for this position, applicants must document on the application that they possess ALL of the following:
- Documented knowledge of modern office procedures, practices, and equipment
- Documented knowledge of health care operations
Minimum Education and Experience Requirements Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See for details. Bachelor s degree from an appropriately accredited institution; or an equivalent combination of education and experience. Supplemental and Contact InformationCome Join Us To Make A DifferenceDepartment of Adult Correction is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons with custody, healthcare, and facility operations staff as well as the division of Community Supervision. Other divisions include Administration, Compliance & Accreditation, Comprehensive Health Services, Internal Affairs & Intelligence Operations, Post-Release Supervision & Parole Commission, and Rehabilitation & Reentry. The Division of Comprehensive Health Services is dedicated to providing evidence-based, compassionate, and constitutionally consistent medical care to all offenders in custody. Their goal is to ensure that all offenders receive full-spectrum medical care from the time of entry until their release. The team of physicians, nurses, behavioral health services, dental services, psychiatric services, pharmacy services, and licensed healthcare administration services work together to provide emergent, acute, routine, and chronic health care, as well as preventive medicine at all prison facilities. They also coordinate with specialists and other clinical consultants outside of prisons throughout the state to ensure comprehensive health and well-being towards a safe transition from prison, improving public health, and decreasing recidivism. The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer that embraces an Employment First philosophy which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to the education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
- Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
- If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
- If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements:
- The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the National Standards to Prevent, Detect, and Respond to Prison Rape. Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction:
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click Application Status. If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification. For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-###-####. If there are any questions about this posting other than your application status, please contact Monique Cowan at (984) ###-#### or NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. For permanent and time-limited appointments: Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.