Telephone Operator (Bilingual) Swing Shift 1024
: Job Details :

Weekend Day Required: Apello is a Live Answering Service that has been serving businesses for over 80 years. Be a part of our small company providing a unique service for small to medium size businesses. As a Live Answering Service, we answer incoming calls for 500 businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 service for their customers. The businesses we serve cover many industries including: Health Care, Heating and Air Conditioning companies, Mechanical and Technical Service companies, Lawyers, Property Management, Government Agencies, and many others. All of our clients are different so all of our calls are different. As calls come in, we use sophisticated software to gather information specified by each business we answer for and dispatch the calls according to their instructions. The is absolutely NO SELLING Our company is small and flexible. Every employee is important and valued. Benefits include: Medical, dental and vision insurance (30 hours/week required) Life insurance (30 hours/week required) Paid vacation Schedule flexibility Remote work opportunities (after 90 days) TELEPHONE OPERATOR RESPONSIBILITIES Answer calls and take messages on a computer Use Apello's software to determine what information to collect from callers. Use Apello's software to determine when and how to relay messages to our clients (phone, text, email etc.) Give out information to callers as directed Interact with callers in a courteous, professional and helpful manner Work Schedule: Part Time Swing Specific Hours Required: 3-11 pm/Saturday or Sunday PIb7f3bb987b59-25448-#######2