POSITION SUMMARY: The Paying and Receiving Teller has the most frequent contact with bank customers. He/she accepts the transactions that are presented to him/her while protecting the bank's interest by following the policy and procedures of the bank. REPORTING RELATIONSHIP: Directly: Head Teller Department Head: Branch Manager MAJOR ACCOUNTABILITIES:
- Responsible to greet and serve the public with professionalism, courtesy, attention, and efficiency. Always make eye contact when greeting customers.
- Responsible for the accuracy of cash that is assigned to his/her cash drawer.
- Be aware of security procedures for the branch as well as the teller window.
SPECIFIC DUTIES:
- Accepts, verifies, and validates deposits to checking and savings accounts both over the counter and in the night depository.
- Cashes checks and processes savings and/or checking withdrawals in accordance with bank policy.
- Accepts, verifies and validates payments made to loans.
- Counts, verifies and packages coin and currency.
- Balance teller window and vault while maintaining approved cash amount.
- Complete CTR (Currency Transaction Report) in accordance with federal regulations, with Head Teller approval.
- Perform any duties assigned by the Head Teller or Branch Manager.
- Cross sells bank products and services.
- Responsible for compliance to federal and state regulation as pertaining to this position.
OTHER GENERAL DUTIES:
- Answer the phone and greet customers as they enter the lobby.
Requirements Work Environment This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a step stool as necessary. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Guaranty Bank and Trust Co. is an Equal Employment Opportunity Employer. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, physical or mental disability, sexual orientation, gender identity, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.