Teller
: Job Details :


Teller

Abbott Laboratories Employees Credit Union

Location: Gurnee,IL, USA

Date: 2024-12-09T08:50:29Z

Job Description:
SUMMARY: Interacts with credit union members to accurately conduct all credit and debit transactions in compliance with established credit union policies and procedures.ESSENTIAL FUNCTIONS:
  • Greets members with a smile in a friendly, courteous and professional manner
  • Develops and maintains account relationships, provide solutions, and resolve member problems through quality service and product knowledge while maximizing cross-selling opportunities
  • Performs routine member transactions, including, but not limited to deposits, withdrawals, cash advances, cashier's checks, redeem savings bonds, loan payments, transfers and check cashing on credit union data processing system
  • Processes information pertaining to members' accounts and routes to proper department for processing
  • Provides in person, by telephone or mail such explanation as member authorizes concerning their account
  • Educates member on value added products and services and employs related cross-selling/service standards
  • Processes and prints Instant-issue debit cards at member's request
  • Assists members in opening sub accounts
  • Conducts daily opening and closing of terminal; accounting for assigned cash; balancing to terminal close report; remitting daily work to supervisor, and other support activities
  • Adheres to all policies and procedures
  • Other duties as may be assigned
SECONDARY FUNCTIONS:
  • Places cash order for Service Center on a weekly basis
  • Assists in performing end of night job duties and check scanning
  • Works Saturdays in the Gurnee Service Center on a rotating basis
  • Fulfills Receptionist duties at the Gurnee Service Center, as needed
  • Works as ITM MSR, as needed
QUALIFICATIONS:
  • Education Required: High School Diploma or equivalent (GED)
  • Experience Required: One (1) year of cash handling and customer service experience
  • Experience Preferred: Two (2) years of cash handling and customer service experience
Apply Now!

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