Make the change and be the difference. Take ownership at MCB! Established in 1960 with just one location in Morton, IL, Morton Community Bank (MCB) has grown to over 500 employees, 55 branch locations and over $5 billion in assets! We pride ourselves on our dedicated service to our customers and our communities, while placing much value on our internal assets, our employees. Each MCB employee OWNS a portion of the bank with our ESOP (Employee Stock Ownership Plan). The ESOP has proven to be a substantial benefit to employees upon retirement. Enjoy the Benefits of working at MCB!Employee Paid Voluntary Benefits: Medical, Dental, Vision, Short-Term Disability, HSA, FSA, 401k. MCB Paid: Life and AD&D Insurances and Long-Term Disability, Vacation Days, Personal Days, and Paid Holidays. Job Summary Provides top rate service to all customers by providing accurate and efficient service, processing and recording routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Responsible for professionally promoting MCB's products and services. Essential Duties & Responsibilities
- Identify customers and accurately manages various transactions, including validating and cashing checks, accepting cash and/or checks for deposit, receiving and counting working cash, and processing cash withdrawals.
- Perform specialized tasks such as preparing cashier's checks, personal money orders, and exchanging foreign currency.
- Perform services for customers such as ordering bank cards and checks.
- Receive and verify loan payments and mortgage payments.
- Balance currency, cash, and checks in cash drawer at end of each day.
- Answer inquiries regarding checking and savings accounts and other bank related products.
- Other duties as assigned.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The physical activities of this position may include climbing, reaching, standing, lifting, talking, hearing and performing repetitive motions.
- Medium exertion; exerting up to 50 pounds of force occasionally, and or up to 20 pounds of force frequently, and or up to 10 pounds of force constantly to move objects.
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal.
Education and Qualifications
- High school diploma or equivalent
Knowledge and Skills
- Possess exceptional customer service skills
- Ability to complete tasks accurately and efficiently
- Team player who operates with a dynamic, all hands-on deck approach
- Strong problem-solving skills
- Strong commitment to MCB's vision and role in the communities we serve
- Positive, resourceful, and flexible
- Ability to work effectively with individuals from diverse communities and cultures
- Outstanding written and verbal communication skills, interpersonal skills, active listening skills and relationship building capabilities
- Ability to multitask and perform a variety of job functions in any given day
Experience
- Some clerical, administrative, cash handling, sales or customer service experience preferred
- Relevant computer skills
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)