Job DescriptionBenefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more!Under direct supervision, processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders. Provides excellent customer service by maintaining a courteous and professional disposition while accurately processing customer transactions.Responsibilities
- Provides excellent customer service which includes prompt acknowledgment of the customer, maintaining a friendly and courteous disposition and a professional image, and accurately processing customer transactions.
- Processes a variety of transactions, including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders.
- Informs customers of bank products and services, features and benefits; refers customers to appropriate staff.
- Performs branch opening and closing duties as scheduled and in line with security and dual control requirements.
- Maintains and balances daily cash drawer, other receipts daily, ATM (Automatic Teller Machine) when required, and assists in vault, TCD, and/or TCR balancing.
- Verifies customers' signatures, account ownership, and identification. Utilizes banking system to obtain account numbers and balances to research customers' transaction questions.
- Wraps and bags coin, verifies currency, mixes new currency and turns-in mutilated currency.
- Processes mail, night-drop, and ATM deposits. Scans and uploads documents to be forwarded or uploaded to the appropriate file or department.
- Other duties as required.
Qualifications
- High School diploma, general education degree (GED), or equivalent required.
- Six months previous cash, sales and/or customer service required.
- Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division with basic calculator skills.
- Excellent verbal, written and interpersonal communication skills.
- Excellent time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
- Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.About UsPlainsCapital Bank was founded in 1988 by a group of young bankers who dreamed of bringing relationship banking to their hometown of Lubbock, Texas. With the acquisition of Plains National Bank, a Lubbock financial institution with one branch and approximately $198.8 million in assets, they began growing the bank one relationship at a time.Over 30 years later, PlainsCapital Bank has held fast to its tried-and-true relationship-based culture and its commitment to financial strength and stability. PlainsCapital Bank ranks sixth among the largest banks headquartered in Texas by deposits and has a statewide presence with approximately 59 locations in markets such as Austin, the Coastal Bend, Dallas, Fort Worth, Houston, Lubbock, the Rio Grande Valley, and San Antonio. Backed by decades of experience, our knowledgeable bankers are renowned for their straightforward approach and for taking exceptional care of their clients. They bring both financial and industry expertise along with vast local market knowledge to each client relationship.PlainsCapital Bank conducts both commercial and consumer banking, providing a full suite of commercial banking products and services to fit any business model and convenient services, personal attention, and account features to help simplify managing personal finances.PlainsCapital Bank continues to remain strong and stable, delivering highly personalized service and a single point of contact to help customers reach their financial goals.To learn more, please visit us online at plainscapital.com/about.