Temporary Health Services Assistant - DOPH
: Job Details :

Riverside University Health System (RUHS) seeks multiple Temporary Health Services Assistants - DOPH who will be assigned to various units with Public Health in their Perris and Hemet clinics.

The incumbent in this position will provide emotional support to the mother and significant other through personal interaction and establishing relationships with participants from diverse backgrounds, and provide information on the effect of foods, medications, and home remedies on lactation within guidelines. The Temporary Health Services Assistant - DOPH will also be tasked with collaborating with other programs, setting up and facilitating peer support groups following the referral protocol referring to the IBCLC Acts, and advocating for breastfeeding in the community. Additionally, the incumbent will provide information on additional sources of help to the breastfeeding mother. RUHS - Public Health, Nutrition desires candidates with experience demonstrating good communication skills and knowledge of the WIC program.

Under direct supervision, assists professional staff within the Department of Public Health (DOPH) or other medical staff by providing a variety of client services, which includes basic administrative, clerical, and technical support services for clients/patients and the public; acts as a liaison between the Department of Public Health and the community; and performs other related duties as required.

Incumbents within the Health Services Assistant - Department of Public Health class is responsible for assisting the Department of Public Health professional staff by providing client services for a variety of health-related programs. Specific assignments vary on the particular branch or program to which they are assigned. Incumbents report to professional staff in the branch or unit to which they are assigned and, under the direction of a Medical Provider, perform a variety of duties including medical and nursing support duties for Physicians, Physician Assistants, Nurse Practitioners, and Registered Nurses.

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Meet the Team!

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* Establish effective lines of communication between the Department of Public Health and the community; provide basic information about health services, policies, and procedures to clients/patients and the public; provide outreach information/education of health programs to a targeted population and/or community.

* Assist professional staff in the Department of Public Health to teach and encourage development of good health habits and preventive care; teach health education classes to clients.

* Provide health counseling to low-risk clients; screen for eligibility for participation in health programs; provide second language interpretation support, as needed; determine client/patient progress and determine whether recommendations regarding health are being followed.

* Provide feedback, both verbally and in writing, to licensed professional staff regarding client needs and community responses to DOPH services and Programs; obtain and evaluate specific information regarding health problems in order to provide guidance and instruction; conduct formal and informal information sessions covering good health practices and available health services.

* Make referrals to health/social services resources and licensed professional staff; interview clients/patients to gather basic health-related information, such as health status, living conditions, diet, residency, mobility, parenting skills, health care needs, etc.

* Make home visits as appropriate; assist in developing health questionnaires, conducting surveys and recording appropriate case-related information; assist in developing health information flyers and pamphlets.

* Assist professional staff in arranging and conducting health education programs, demonstrations, special health conferences, and clinics in the community.

* Perform routine clinical procedures; may obtain test results, but does not interpret results; may collect specimens (non-invasive); may perform simple laboratory and screening tests, e.g. dipstick urinalysis, occult blood, ovulation tests, pregnancy urine tests, sedimentation rates, hemoglobin including hemacue, glucose, hematocrit, etc.

* Register clients/patients using related computer information at time of appointment; cut nails of otherwise healthy patients; may prepare patients for examination; may obtain medical history/chief complaint including allergies; take vital signs; may assist patients in ambulation and transfer; may maintain client/patient charts and schedule appointments for clinic and field staff.

* Perform routine clerical tasks through typing, personal computer, filing, answering phones, etc.; inventory supply needs and help obtain medical and office supplies.

* Upon approval of supervisor, coordinate and/or provide necessary transportation to clients.Education: Possession of a high school diploma, G.E.D. equivalency, or high school proficiency certificate. (One year of additional qualifying experience may be substituted for the required education.)

Experience: One year of experience that included public contact in a public health, medical services, or social or human services agency. (Education from an accredited college or university in public health, social or behavioral sciences, or closely related field may be substituted for the required experience on the basis of 9 semester or 12 quarter units of specified coursework for each year of the required experience).

Knowledge of: Basic needs and problems of disadvantaged groups; cultural and ethnic perceptions toward community service programs; understanding the causes and treatment of medical and/or public health problems, and the problems facing the educationally and economically disadvantaged; basic patient care techniques.

Ability to: Understand social and cultural factors important to behavior patterns; communicate effectively, both orally and in writing; establish and maintain good relations with a wide range of social and ethnic groups as well as professional staff and community members; obtain and record accurate information and perform routine clinical procedures; follow and implement activities according to written standardized procedures; recognize situations out of the scope of Health Services Assistant needing referral to professional staff; perform clerical tasks through the use of a personal computer, answering phones, filing, etc.

Veterans' Preference

The County has a Veterans Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. See the policy here (Download PDF reader).

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at:

Other Requirements

License/Certificate: Possession of a valid California Driver's License may be required.

What's Next?

This recruitment is open to all applicants.

Applicants who are current County of Riverside employees and/or current employees of RUHS - Public Health may be considered before other applicants depending on the volume of applications received.

Qualified applicants may be considered for future vacancies throughout the County.

Temporary Assignment Program (TAP)

About TAP

The Temporary Assignment Program (TAP) recruits and hires temporary employees for all County departments. TAP assignments are a great way to learn about working for the County while working on a temporary, at-will basis.

TAP Benefits

Take advantage of this initial opportunity to elect coverage for yourself and your eligible family members. Your initial eligibility period is within the first 60 days of your employment. Click the TAP Benefit link above to view the plan design, eligibility rules, effective dates, costs, and how to enroll online.

Application Period

BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE.

Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted.

Include relevant work experience details on your resume and/or application.

Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered.

All applicants must provide a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account before the closing date of the job posting. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

For specific questions regarding this position, please contact Jammie Smith at ...@rivco.org