Tenant Services Coordinator The Tenant Services Coordinator is responsible for providing essential services to Lexicon and it's clients. As the primary liaison between Lexicon Services, clients and respective property managers, this individual will oversee and maintain building amenities provided to our clients and employees of Lexicon Services. About Lexicon Lexicon is a professional services company that provides 360 degrees of support to our clients. We are dedicated to a radical client-centered approach to the services we provide, backed by quality people who can help us succeed. In order to provide a service that is focused on people first, we hire and reward employees who also take pride in creating a world class experience for our clients and our co-workers. Lexicon liberates law firms to do more of what they do best. Responsibilities
- Act as primary liaison between Lexicon Services, clients, and property managers
- Maintain tenant and property files, insurance certificates, lease abstracts, etc. by prescribed standards
- Coordinates service and maintenance requests with building management, staff, and service providers to ensure client satisfaction
- Assists in lease administration, record keeping and reporting
- Code client invoices for payment and reconcile annual common area maintenance costs and operating expenses
- Assist the real estate operations team with real estate projects and client office relocation
- Updates job knowledge by participating in up-training opportunities.
- Handles sensitive client data with utmost discretion, care, and accuracy.
- Outbound calls made to potential client inquiries as needed.
- Other duties as assigned.
Qualifications
- High school diploma or general education degree (GED)
- Minimum of 2 years' experience working in a corporate office setting or customer service management
- Proficient in Microsoft Office systems (Outlook, Excel, Word, PowerPoint, SharePoint)
- Highly organized, ability to multi-task, and professional
- Excellent verbal and written communication skills
Lexicon Services provides exceptional benefits and a collaborative working environment. As part of our team, you'll enjoy:
- Industry-Leading Health Coverage: Access to top-tier health, dental, and vision insurance plans, ensuring you and your family stay healthy and protected.
- Financial Security: Enjoy peace of mind with life insurance, as well as both short-term and long-term disability coverage.
- An Investment in Your Future: Our competitive 401(k) plan with company match, helps you plan ahead, with opportunities to build and grow your retirement savings.
- Flexible Spending Options: Take advantage of flexible spending accounts (FSA/HSA) to cover out-of-pocket medical, dental, and childcare expenses with pre-tax dollars.
- And So Much More: From wellness programs to additional perks, we go above and beyond to create a workplace that values and supports you every step of the way.
*Part time employees may not be eligible for all benefits.