Tenant Services Coordinator - New York, NY
: Job Details :

Job Description ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is On-Site at the location detailed in the job post. BGIS is currently seeking a Tenant Services Coordinator to join the team, New York, NY. BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes, and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses. PURPOSE STATEMENT: Supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. This position is also responsible for coordinating the resolution of tenant issues related to the delivery of tenant service projects. The incumbent is responsible for assembling the scope and specifications, tendering, financial administration and monitoring contractor performance for tenant service and base building projects. RESPONSIBILITIES Receive, process, and validate service requests received by telephone, e-mail, and personal visits and maintain service call / work order tracking as required Co-ordinate BGIS Solutions and subcontracted forces to deliver required tenant services within the scope of the position Manage busy mailroom including coordinating mail and courier services for multiple project sites throughout the area. Proper interpretation of client work processes, workplace culture and policies are essential for effective Tenant Services delivery Other duties as assigned Additional Qualifications/Responsibilities REQUIRED EDUCATION, KNOWLEDGE and ABILITIES High school completion plus a specialized technical or business course Up to three years of job-related experience Superior client management/customer service skills Effective Interpersonal skills, with an emphasis on communication (verbal/written) General knowledge of commercial building systems and/or construction Strong organizational, coordination and documentation skills with the ability to multi-task Proficient with MS Office and email software