Job Title: Tennis Shop Sales Associate Job Pay Range: $15.00/hr. Job Summary:The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.Do you enjoy customer service and have a passion for Tennis? If so, join our Tennis team as our next Tennis Shop Sales Associate. You will assist in the back office duties as well as on the floor of the Tennis Pro Sho. This is your opportunity to bring together you passion for people and your passion for TennisOur employees represent The Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about The Broadmoor here.What you will be doing:
- Handle all opening and closing procedures
- Operate computer and cash register
- Assist with bi-annual inventory
- Maintain overall order of tennis shop
- Keep shoe room clean, with sizes in order
- Answer customer questions concerning location, price, and use of merchandise
- Take court reservations and tennis lesson reservations over telephone and in person
- Interact and coordinate with teaching staff to ensure guest needs are met
- Assist with maintenance of staff restroom
- Monitor level of guest towels and alert pros when you need more
- Monitor all shop supplies and forms, including but not limited to; daily lesion sheets/logs, register and journal tape, general office supplies
- Assist Director of Tennis with tennis reservations
- Attend all tennis staff meetings and report on your area of responsibility
- Communicate with existing and prospective clientele by telephone to increase participation and to ensure that clinics, camps, and programs are filled
- Willingness to work in a fast-paced, team-oriented environment
- Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.What we are looking for:
- High school diploma or general education degree (GED); or one to three months related experience and/or knowledge of tennis and tennis equipment; or equivalent combination of education and experience. 3+ months of retail or office experience preferred.
- Proficient in Microsoft Office suite including; Outlook, Word, Excel
- Occasional heavy lifting (up to 50 lbs) with a work environment that may be indoors and outdoors at times
- Enthusiastic, friendly, and energetic team member who works well with others
- Strong interpersonal communication skills
*Reasonable accommodations will be made for individuals with disabilities*Don't meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.Why Choose the Broadmoor (Benefits)Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.
- Benefits - Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
- Career Development - We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.
This posting is expected to close by the date listed at the top of the page, but may close sooner if filled. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation.